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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door:

Precision Garage Door Detroit Metro Area
has received 989 reviews, averaging:

4.92 of 5 Stars

Garage Door Opener Repair
Fenton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/26/2012
Comments: Online
submission
[?]
The very best experience I could've asked for!
Steve W. explained, taught, and repaired my opener, and door too.
Thank you for the prompt Sunday service, and at regular service rates too!
Thank you Steve for teaching me how to maintain my door & opener properly, and for your suggestions to help improve my situation as well.
I will be calling Precision Door back again when needed, and of course asking if Steve W. might come back too!
Thanks again!
Sincerely,
Grant Sefa
– Grant Sefa
Service Provided:
Garage Door Opener Repair
Technician:
Steve W
Garage Door Opener Install
Flint, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/25/2012
Comments: Online
submission
[?]
Last year I had Precision install a new garage door at my home. The service and quality of the work was incredible. This year my garage door opener would not function correctly so there was no question as to who I would call. No company but Precision came to mind. The new garage door opener was installed by Stefan. Again the workmanship was without peer. It is hard to beat perfection. Apparently Precision is a company which will settle for nothing less.
– Ronald Schmitz
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Stefan
Broken Garage Door Spring Repair
Lake Orion, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/25/2012
Comments: Online
submission
[?]
Very impressed.
Stefan was friendly, professional and performed the work
in a very timely manner. Also offered explainations and
tips to increase longevity of door and mechanisms.
– Mark Champion
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Stefan
Broken Garage Door Spring Repair
Troy, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/25/2012
Comments: Online
submission
[?]
Jeff was awesome. The Door is better than ever! And the best part....he changed a lightbulb without being asked! More than any girl can ask for!
– KRISTIN PENNYCOOK
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jeff
Broken Garage Door Spring Repair
Eastpointe, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2012
Comments: Postal Mail
submission
[?]
I wanted to thank both Tim and Bill for an excellent job with installation and for their professionalism and great customer service. It was greatly appreciated! I would highly recommend your company to my family and friends. The new door looks fantastic!
– Edie Bruske
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Installer:
Tim
Broken Garage Door Spring Repair
Northville, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2012
Comments: Telephone
submission
[?]
Steve did such a wonderful job repairing my door. I am very pleased with the results and my door is working great!
– Jerry Salas
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Steve W
Broken Garage Door Spring Repair
Grosse Pointe Farms, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2012
Comments: E-mail
submission
[?]
Russ was professional and arrived right on time. He explained everything, pointing out what needed to be fixed. From the scheduling of the appointment to the actual customer service call, we had a great experience with Precision Garage Door. Highly recommend. And our door opens just fine now!
– Sara Lolar
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russ
Broken Garage Door Spring Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2012
Comments: Telephone
submission
[?]
Jeff was amazing and did an outstanding job! Thank you so much.
– Bryan Barnett
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jeff
Broken Garage Door Spring Repair
Detroit, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2012
Comments: Online
submission
[?]
Job well done!
– James Moseley
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Lou
Garage Door Repair
Milford, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2012
Comments: Online
submission
[?]
They were on Angie's List, and the reviews were favorable.
– Regina Goodwin
Service Provided:
Garage Door Repair
Technician:
Lou
Broken Garage Door Spring Repair
Swartz Creek, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2012
Comments: Online
submission
[?]
repairman was prompt professional and did a solid repair job . I couldn't ask for more. Would recommend to anyone needing a repair or a new door.
– Doug Schei
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jeff
Broken Garage Door Spring Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2012
Comments: Online
submission
[?]
The above 5 star rating applies to our serviceman, Steve. He did an outstanding job replacing the broken parts of our garage door, and he took the time to explain how to lubricate the parts to extend the life of the door. He was extremely personable.
We were disappointed in the information we received on the phone regarding the ability to combine multiple coupons/military discount, so I cannot give 5 stars to our overall experience.
– Denise Burrows
A Response from Paula:
Denise - I do apologize for the mis-information that you received. Our discounts are not stackable and you should have been told this. The only discount that is stackable is the facebook coupon. Thanks for calling me regarding this and I will have the proper discounts applied when the credit card is ran.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Steve W
Garage Door Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2012
Comments: Online
submission
[?]
The above 5 star rating applies to our serviceman, Steve. He did an outstanding job replacing the broken parts of our garage door, and he took the time to explain how to lubricate the parts to extend the life of the door. He was extremely personable.
We were disappointed in the information we received on the phone regarding the ability to combine multiple coupons/military discount, so I cannot give 5 stars to our overall experience.
– Denise Burrows
A Response from Paula:
Denise - I do apologize that you were mis-informed. Our policy is that only the facebook coupon is stackable. Thank you for calling me regarding this situation and as discussed, I will be sure to have the proper discounts applied and the credit card charged accordingly.
Service Provided:
Garage Door Repair
Technician:
Steve W
Garage Door Repair
Rochester, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/21/2012
Comments: Online
submission
[?]
Your prices could be lower. The short 45 minutes he took to rebiuld my door cost me more than buying it when it was brand new! It works very well though, although it was set up on a warmer day and failed to open when it turned colder. I had to adjust the sensitivity on the reversing mechanism of the opener and everything
– Ron Cowan
A Response from Paula:
Ron - thank you for your comments both positive and negative. I would like to discuss the repair with you in order to maintain our policy of 100% satisfaction. Please give me a call to discuss.
Sincerely,
Paula - Office Manager
Service Provided:
Garage Door Repair
Technician:
Brian
Broken Garage Door Spring Repair
Southgate, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/20/2012
Comments: Online
submission
[?]
Precision Door & our technician Russ was great. Russ was there within 2 hours of calling for service on a Saturday morning. He was very knowledegable and explained the problem, the repair and how to keep the door maintained in the future. The repair took less than an hour and he cleaned up after the repair. I loved the fact that I could see the repair techs on the website & read about them before they came to my home. I felt safe especially since I was home alone that day. Love the website & the way the company is run. Good job. I will definitely recommend Precision Door to my friends & family.
– Phyllis Bovair
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Russ
Broken Garage Door Spring Repair
Davisburg, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/20/2012
Comments: Online
submission
[?]
Great, prompt, professional service... I would recommend your company to everyone. Stefan was right on time, and did the repairs quickly.
– William Tekip
Service Provided:
Broken Garage Door Spring Repair
Technician:
Stefan
Broken Garage Door Spring Repair
Macomb, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/20/2012
Comments: Online
submission
[?]
Very polite. Refreshing. Best of many recent service providers from other companies.
– Rick Reiter
Service Provided:
Broken Garage Door Spring Repair
Technician:
Stefan
Broken Garage Door Spring Repair
Royal Oak, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/19/2012
Comments: Online
submission
[?]
Brian was very nice. No complaints there at all. I was hoping that more could be done to fix my issues, but I understand much of it has to due with my opener's bearings wearing out and Brian informed me that it is factory sealed and can't be lubricated or serviced. As for the limit adjustment, he adjusted just like I had done a million times, but after he left it starting acting up again. So, basically I spent $60 on a service fee only to have some some parts lubed with silicone. Considering he couldn't do anything other than that, it woulda been nice to have a break on the charge.
– Jonn moshier
Service Provided:
Broken Garage Door Spring Repair
Technician:
Brian
Broken Garage Door Spring Repair
Wixom, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/19/2012
Comments: Online
submission
[?]
Repair. Cable had broke.
New springs were installed.
Reading online reviews made a difference in choosing precision.
I was impressed with how quickly someone was available.
– tom nestor
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim C
Garage Door Repair
Northville, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 02/19/2012
Comments: Online
submission
[?]
Good job on the repair . Work done by Steve . But a little expensive for the roller wheels
– Jerry Salas
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Steve W
Garage Door Opener Install
Trenton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/14/2012
Comments: Online
submission
[?]
Our Garage Door opener stopped working and Brian (Technician) showed us exactly what was wrong and what needed to be done. He gave us options and we never felt any pressure. We ended up buying a new Garage Door Opener and are happy with the service.
– Luis Mejia
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Brian
Broken Garage Door Spring Repair
Swartz Creek, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/14/2012
Comments: Online
submission
[?]
Thank you so much for your quick response and service!
– KATIE SKIDMORE
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Installer:
Frank
Broken Garage Door Spring Repair
Ypsilanti, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2012
Comments: Telephone
submission
[?]
Thanks for doing such a great job installing my new door and for doing it so quickly!
– Clint McGhee
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Installer:
Paul
Broken Garage Door Spring Repair
Grand Blanc, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2012
Comments: Telephone
submission
[?]
Steve was incredibly neat, clean, and fast! I'm very satisfied!
– Doug Harris
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Steve W
Broken Garage Door Spring Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2012
Comments: E-mail
submission
[?]
I am very pleased with your services. Stefan did a really good job and thank you for keeping your word and honoring my warranty.
– Andrea Lindstrom
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Stefan
Broken Garage Door Spring Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2012
Comments: E-mail
submission
[?]
Stefan did an excellent job when he came to my home, he was very pleasant and courteous despite the fact that the weather was very cold and it was a Saturday morning. He examined my garage door opener and determined it needed to be replaced due to it being 17 years old. He offered to place a surge protector on the unit which I was grateful for because I have lost several appliances due to electrical surges in the past. He applied the 10% off Angie's List coupon without complaint and cheerfully left after answering all of my questions. I would welcome him to come again if I had any problems. Thank you.
– Cathy Churgay
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Stefan
Broken Garage Door Spring Repair
Clarkston, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/13/2012
Comments: Online
submission
[?]
Steve W came to our home on a very cold Saturday to fix a broken garage door torsion spring and was able to arrange his schedule to accomodate a specific time window when someone could be on site. He called thirty minutes ahead of his arrival and was very prompt and courteous. He installed new torsion springs, bearing supports, cables, and nylon coated rollers in a very short time. We were very glad to get the door back into such great working order (it's much quiter with the new rollers...) the same day the spring failed.
– MIKE ANDERSON
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Steve W
Broken Garage Door Spring Repair
Romeo, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/10/2012
Comments: Telephone
submission
[?]
Jim did a great job!
– Donna Lashier
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim C
Broken Garage Door Spring Repair
Detroit, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/10/2012
Comments: Telephone
submission
[?]
Stefan did a wonderful job with the repairs my door needed. I could not have asked for more!
– Sanual Mixon
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Stefan
Install Garage Doors
Westland, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Online
submission
[?]
I would just like to say that Paul was very professional and on time for the install. I couldn't believe how little time it took him to do the installation. I would highly recommend your company to anyone wanting a quick and professional job. Thank you for a job well done.
– BOB OSTROSKY
Service Provided:
Install Garage Doors
Product:
Glass Garage Doors
Installer:
Paul
(248) 971-0946
Oakland County
4.88 out of 5 stars
(265)
Read All Oakland Reviews
(586) 646-2062
Macomb County
4.95 out of 5 stars
(137)
Read All Macomb Reviews
(734) 272-4895
Washtenaw County
4.94 out of 5 stars
(123)
Read All Washtenaw Reviews
(313) 918-1675
Eastern Wayne County
4.97 out of 5 stars
(155)
Read All Eastern Wayne Reviews
(734) 743-1946
Western Wayne County
4.92 out of 5 stars
(143)
Read All Western Wayne Reviews
(734) 868-3322
Monroe County
4.9 out of 5 stars
(10)
Read All Monroe Reviews
  • Avalon Beach
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  • Golfcrest
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  • Ida Center
  • La Salle (2)
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  • Maybee (1)
  • Monroe (5)
  • Newport (2)
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  • Oakville
  • Oldport
  • Ottawa
  • Patterson Gardens
  • Petersburg
  • Petersburg Junction
  • Saint Anthony
  • Samaria
  • Scofield
  • South Monroe
  • South Rockwood
  • Steiner
  • Stony Creek
  • Stony Point
  • Strasburg
  • Temperance
  • Vienna
  • Vienna Junction
  • West Monroe
  • Whiteford Center
  • Woodland Beach
  • Yargerville
(810) 355-2435
Livingston County
4.98 out of 5 stars
(52)
Read All Livingston Reviews
  • Anderson
  • Brighton (24)
  • Chalkerville
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  • Parkers Corners
  • Parshallville
  • Pettysville
  • Pinckney (6)
  • Plainfield
  • Rushton
  • Unadilla
  • Whitmore Lake
  • Williamsville
(810) 275-1829
Genesee County
4.84 out of 5 stars
(104)
Read All Genesee Reviews

 

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