Steve is an excellent technician and he is a good guy!

James explains everything to me. I am confident that the door will be fine now.

Jeff was quick and really knows what he is doing.

James did a great job and I am pleased with the work.

Stefan did a great job on my garage door.

Russ was extremely prompt, professional, and quick in the replacement of my garage door cables. He provided recommendations how to prolong their life and other maintenance suggestions for my garage door. Exceptional customer service and reasonable prices (especially since it was a Sunday when the service was performed). THANK YOU RUSS!

Originally called to repair broken spring, but needed garage door opener replaced as well. Service was excellent.
Perhaps I'm out of touch with price increases over the years, but $750 seemed like a lot of money for the purchase & installation of an opener and two springs.

Rick - thank you for the review. I can assure you that the operator that was installed is a commercial grade residential operator and the powder coated springs that were installed will last you for years to come and are no maintenance, worry free springs.

I was told to bill would be from $165.00 too $249.00
when the service man got here he said it would be $260.00
service call plus springs.
We didn't call around to see if that was a going rate like we normally do. After I made the appt. then I found out we could have had it done for $100.00 from another CO.
If we have any more trouble we won't be calling you.
Your service man wanted to put alot of new parts on that we really didn't need. I knew that would happen!!!

John - we appreciate your business. We try to stay competitive on price even though our costs continue to rise. Ultimately I want to provide excellent service and make sure our customers are comfortable with the quality of workers in their home.
The springs that were installed on your door are powder coated springs with a life cycle of 30,000 cycles. These springs are a maintenance free spring and will last you 3 times longer than the standard springs.
I get very concerned when our customers provide negative feedback and always research the situation. I did go back and review the phone call when you were quoted and Penny did quote you between $179 - $259 for the set of springs. In this conversation - you also informed Penny that the springs had been in place since 1964. I did also review the correspondence with the technician who was there. His diagnosis revealed that he failed the trolley, the springs, rollers, cables, center bearing and end plates on your garage door. His recommendation was that you have an overhaul performed on your door at that time.
It is the policy of Precision Door that our technicians perform a 25 point safety inspection on all doors serviced. It is our responsibility to inform our customers of any safety related issues concerning the door.
Please feel free to give me a call anytime to further discuss this issue.
Paula

Work was performed quickly and professionally by Stephan. He was very informative in explaining his work and the maintenance that I should do for my door. Thank-you!

Jim,has the total package with garage doors. He knows why things are done for proper door operations and can help tighten the system on an improper first install. Good people skills.
I thought I knew things about garage door but learned a lot more from Jim.
Thanks.

Great service! Quick,friendly,honest....very proffesional!

Had a problem with the door not going up all the way. The service tech tried over and over but the problem did not occur. I thank the company for coming so fast and not having to fix a problem anyway.

Great same day service for our collapsed builder grade 2-car garage door. Frank came early to repair the door but it was too far gone to make a repair cost effective. Frank installed a new and much better grade door the same day --- amazing service.

Technician was knowledgeable and did the work quickly. Cost a bit more than what the "approximate" price was on the phone but happy to have the door working again. Thanks for the next day service.

I am fully satisfied with the service & repais performed on garage door. It was performed professionally and in a timely manner. The technician was very friendly and informative.

Thank you Precision! Paula and Jim K - you are AWESOME! My daughter ran into our garage door. We needed it replaced as soon as possible. Paula arranged to have a technician to my home the same day. Between Paula and Jim K. - they obtained a door and installed it in less than 12 hours from the accident. AGAIN, YOU GUYS ARE AWESOME!

Thank you Precision! Paula and Jim K - you are AWESOME! My daughter ran into our garage door. We needed it replaced as soon as possible. Paula arranged to have a technician to my home the same day. Between Paula and Jim K. - they obtained a door and installed it in less than 12 hours from the accident. AGAIN, YOU GUYS ARE AWESOME!

Awesome service, on time, polite and very pleasant to deal with.

Brian is very professional, a very nice person and is good at what he does. I will ask for Brian personally if I need any more garage door repairs.

Stefan was very helpful and informative when I was buying my new garage door. He is friendly, knowledgable and really knows his stuff.

Stefan was professional, courteous, ontime, and fast. I will recommend you guys in the future.

Stefan was helpful and informative and I give him an A+!

Jeff was great! He explained everything and showed us exactly what was going on with our door.

Frank did a great job!

Penny was great. She helped me through our issues and was able to get a techician to our home in a short time.

Stefan was great and professional.

Stefan was on time, professional and a pleasure to work with.

I am very pleased with the repair that Brian did. He was personable and in no way did he pressure us into anything we did not need.

Jim is really nice. He represents your company well.

My appointment with Jim to discuss new door options was spot on. Jim was knowledgeable and presented himself in a professional manner describing what Precision could do for our 20 year old garage door that had begun to falter. Winter was coming and we needed a solution and Precision has a designed a door that matches our house color and will replace our old door with an engineered insulated door that will keep me and my wofe happy for many years to come. We look forward to having it installed very soon.