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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Washtenaw County, MI

(734) 272-4895

Washtenaw County has received 123 reviews, averaging

4.94 of 5 Stars

Broken Garage Door Spring Repair
Ypsilanti, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/17/2012
Comments: Online
submission
[?]
installed new springs and remove old door openers, the doors now are easyer to open and trouble free, fast and precision work,technician easy to work with.thanks
– NEIL LUDWIG
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Brian
Garage Door Opener Install
Ypsilanti, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/05/2012
Comments: Online
submission
[?]
Jeff was very pleaasant, professional & efficient; and I love the "quiet" new belt driven opener! Thanks!
– Lenore Daniels
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Sales Representative:
Bill
Broken Garage Door Spring Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2012
Comments: Telephone
submission
[?]
Stefan did very good! He was on time, very personable and a pleasure to work with. I could not have asked for more!
– Mark Palmucci
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Stefan
Broken Garage Door Spring Repair
Saline, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2012
Comments: Telephone
submission
[?]
I was very happy with the service I received from Jeff and Precision. Jeff really went the extra mile for me today!
– Thomas Huetteman
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jeff
Broken Garage Door Spring Repair
Saline, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2012
Comments: Telephone
submission
[?]
I was so happy! Stefan did a great job and was very nice!
– Xiao Li
Service Provided:
Broken Garage Door Spring Repair
Product:
Vinyl Garage Doors
Technician:
Stefan
Broken Garage Door Spring Repair
Ypsilanti, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2012
Comments: Telephone
submission
[?]
Stefan did a wonderful job with the repairs I needed on my door. He was very kind and professional!
– James Waller
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Stefan
Garage Door Opener Repair
Chelsea, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/19/2012
Comments: Online
submission
[?]
Russ was very pleasant and informative.
– JIM NEIDERHEIDE
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Russ
Broken Garage Door Spring Repair
Ann Arbor, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 04/13/2012
Comments: Online
submission
[?]
Paul did a good job to identify root cause and provide problem solving on-site promptly.
– NAIYI LI
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Installer:
Paul
Broken Garage Door Spring Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/06/2012
Comments: Telephone
submission
[?]
I was extremely happy with everything. James did a wonderful job and represented the company well. I will not hesitate to recommend PDS and use your company again!
– Mary Jo Hepburn
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
James
Broken Garage Door Spring Repair
Milan, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/06/2012
Comments: Telephone
submission
[?]
Stefan did a great job with the repairs I needed on my door. I was extremely pleased with his professionalism and patience. Will call again in the future!
– Clifford Every
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Stefan
Garage Door Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/05/2012
Comments: Online
submission
[?]
Great job!!! Got right to work and explained what was wrong. Knowledgeable and professional.
– GARRY CHITWOOD
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
James
Broken Garage Door Spring Repair
Ypsilanti, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: E-mail
submission
[?]
On 3/30/12, I heard a bang as my wife was leaving for work. A few hours later I tried to open our garage door and quickly learned that a torsion spring had broken as the garage door closed. The door is VERY heavy (16' wood door from 1960), and I couldn't open it by myself...which meant my car was stuck in the garage. I called PDS and they had someone out a few hours later. Stephen assessed the door and gave me some options. Unfortunately, the door system was very old and would require some updating to modern hardware, so the price was about double what I expected. Regardless, I elected to have the repair done. Stephen was clean, polite and friendly. He spent several hours replacing the springs and retrofitting modern hardware--he even installed new door rollers. He finished up by re-adjusting the opener and giving me a tutorial on maintaining the new hardware; he even gave me a large can of lubricant and showed me where to apply it. The work carries a 5yr warranty. As a former master mechanic, I briefly considered making the repair myself, but quickly realized that those springs carry a great deal of potential energy. As a pain management nurse, I am all too familiar with injuries secondary to DIY mechanical repair...therefore, anyone requiring garage door repair should consult with a pro. The repairs may appear simple, but, as in my case, a pro will realize that the repair is much more complex than it appears...as well as inherently dangerous. I am an avid DIY guy, but recognize my limits. Pay a bit more, let the pros handle it, and have peace of mind. I definitely recommend PDS. From start to finish, they were friendly, quick and professional.
– ROBERT VIVIANO
Service Provided:
Broken Garage Door Spring Repair
Technician:
Stefan
Garage Door Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/01/2012
Comments: Online
submission
[?]
I required service for a broken cable and was then informed my springs needed replacement as well. Russ performed the work quickly and gave me much needed advice on garage door maintenance. The door is now working like new. I was appreciative of the Saturday service.
– jeff chomic
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Cables
Technician:
Russ
Broken Garage Door Spring Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/31/2012
Comments: Telephone
submission
[?]
Jeff did a great job! He is so professional and did the repairs quickly, giving me the rest of my Saturday to enjoy. I would recommend Precision Door to anyone.
– Dwayne King
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jeff
Broken Garage Door Spring Repair
Dexter, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/31/2012
Comments: Telephone
submission
[?]
I am so pleased with my whole experience with Precision Door Services. I will most definitely recommend your company to my family and friends.
– Lisa Paull
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
James
Garage Door Opener Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/28/2012
Comments: Online
submission
[?]
Steve Wells knows what he is doing and he fixed my problem quickly. He is also a pleasant guy with whom I enjoyed speaking.
– JOHN GREEN
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Rollers
Technician:
Steve W
Broken Garage Door Spring Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/25/2012
Comments: Online
submission
[?]
Excellent, friendly service.
– barry holdship
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Installer:
Frank
Broken Garage Door Spring Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/24/2012
Comments: Telephone
submission
[?]
James was polite, quick and explained everything.
– Robert Owen
Service Provided:
Broken Garage Door Spring Repair
Technician:
James
Broken Garage Door Spring Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/24/2012
Comments: Telephone
submission
[?]
I simply cannot say enough about Jim. He went above and beyond the call of duty for us. He is a wonderful person with a very professional attitude. He made me feel very confident that I made the right choice by calling Precision Door. He was quick and very efficient and made sure that I understood all of the necessary repairs. Thanks Jim and I will be sure to recommend you in the future.
– Lori Lichtman
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim C
Broken Garage Door Spring Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/24/2012
Comments: Telephone
submission
[?]
I was very pleased with Stefan. He was able to repair my old opener and save me some money. Precision is a great company to to work with!
– Michael Gunn
Service Provided:
Broken Garage Door Spring Repair
Technician:
Stefan
Garage Door Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/23/2012
Comments: Online
submission
[?]
I have had numerous contractors and technicians come to the house since I purchased the place 3 yrs ago. Steve W. was by far the most informative and professional technician I have had. I would use this service again for any garage issues.
– Jackie Conliffe
Service Provided:
Garage Door Repair
Technician:
Steve W
Garage Door Opener Repair
Milan, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/23/2012
Comments: Online
submission
[?]
We had 2 garage door openers repaired this week. Brian did an excellent job with the repair!
– Jamie Miller
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Repair Opener
Technician:
Brian
Garage Door Opener Install
Ypsilanti, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/23/2012
Comments: Online
submission
[?]
I just wanted to share that Tim did a great job with our door. We are very satisfied with the door installation, the training he gave on the door/key pad/sensors/etc. He seemed very knowledgeable and was able to answer every question we had. I will say it appeared that this job should have been more than one person (due to the size of the door) but he did an excellent job alone. lastly we want to thank Paula for getting an appointment right away after the hiccup we had on the scheduling in the prior week. Thanks team!!
– lindsay d\'alfonso
Service Provided:
Garage Door Opener Install
Installer:
Tim
Broken Garage Door Spring Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/19/2012
Comments: Telephone
submission
[?]
Russ did awesome work on my door. He was very friendly and did the job in no time. You guys should be proud.
– Marianne Flinn
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russ
Broken Garage Door Spring Repair
Dexter, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/19/2012
Comments: Telephone
submission
[?]
Stefan was very nice, polite, and professional. He did a wonderful job with the repairs and my door works like a charm.
– Max Stewart
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Stefan
Broken Garage Door Spring Repair
Saline, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/19/2012
Comments: Telephone
submission
[?]
I was extremely pleased with the work Stefan did. Outstanding service!
– Donald Henninger
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Stefan
Broken Garage Door Spring Repair
Ypsilanti, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/12/2012
Comments: Online
submission
[?]
Our Garage Door Spring broke. Brian arrived rapidly and quickly put the door back in order, replacing the single spring with two, as well as installing new rollers. I was completely satisfied with Brian's professionalism and the quality of the repair! The cost of the repair was unexpected. I approved it because I wanted the door repaired. The 4 star (vs 5 star) rating reflects my inability to offer an unreserved recommendation because of the cost.
– Ronald Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Brian
Broken Garage Door Spring Repair
Ann Arbor, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/11/2012
Comments: Online
submission
[?]
Tech was great. Prompt, actually early but called to make sure I was available. Did a great job, door works great. Did a good assessment and suggested upgrades. Got springs, rollers, drums and shaft bearings. All seemed like good upgrades. I called you for the repair because of the sticker on the door from last spring upgrade. Thanks.
– jeff jones
Service Provided:
Broken Garage Door Spring Repair
Technician:
Stefan
Broken Garage Door Spring Repair
Ypsilanti, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/05/2012
Comments: Online
submission
[?]
Lou was very informative and helpful. He explained all of our options and then completed the work very efficiently.
– MATT DENT
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Lou
Garage Door Opener Install
Chelsea, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/01/2012
Comments: Online
submission
[?]
Very Professional!!
– Hal and Kim Chrisman
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Installer:
Frank
(248) 971-0946
Oakland County
4.88 out of 5 stars
(265)
Read All Oakland Reviews
(586) 646-2062
Macomb County
4.95 out of 5 stars
(137)
Read All Macomb Reviews
(734) 272-4895
Washtenaw County
4.94 out of 5 stars
(123)
Read All Washtenaw Reviews
(313) 918-1675
Eastern Wayne County
4.97 out of 5 stars
(155)
Read All Eastern Wayne Reviews
(734) 743-1946
Western Wayne County
4.92 out of 5 stars
(143)
Read All Western Wayne Reviews
(734) 868-3322
Monroe County
4.9 out of 5 stars
(10)
Read All Monroe Reviews
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  • South Monroe
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  • Steiner
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  • Strasburg
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  • Vienna
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  • Yargerville
(810) 355-2435
Livingston County
4.98 out of 5 stars
(52)
Read All Livingston Reviews
  • Anderson
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  • Pinckney (6)
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  • Rushton
  • Unadilla
  • Whitmore Lake
  • Williamsville
(810) 275-1829
Genesee County
4.84 out of 5 stars
(104)
Read All Genesee Reviews

 

Precision Garage Door 1(888) 531-1864
12131 Wormer Redford MI 48239
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