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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Oakland County, MI

(248) 971-0946

Oakland County has received 265 reviews, averaging

4.88 of 5 Stars

Broken Garage Door Spring Repair
Southfield, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/15/2012
Comments: Online
submission
[?]
Steve,
Broken spring and 2 sections of the doors was cracked. I decided to have a new door installed.
– Delephine mucklin
Service Provided:
Broken Garage Door Spring Repair
Technician:
Steve W
Broken Garage Door Spring Repair
Walled Lake, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/11/2012
Comments: Telephone
submission
[?]
Lou did a very nice job on the repairs and he was very pleasant to deal with as well. Thank you so much!
– Pat Chastney
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Lou
Broken Garage Door Spring Repair
Waterford, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/11/2012
Comments: E-mail
submission
[?]
The technician did a great job. He explained his recommendations and the reasons why we might want to update parts (bearings, rollers, etc). When done fixing the broken spring he explained what maintenance was necessary and took the time to show me how. Good job!
– Jim obrien
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russ
Broken Garage Door Spring Repair
Rochester, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/09/2012
Comments: Online
submission
[?]
EXCELLENT TECH, PROFESSIONAL,FRIENDLY,FAST... HIGHLY RECOMMEND FOR FUTURE REFFERALS
– calvin miller
Service Provided:
Broken Garage Door Spring Repair
Technician:
Lou
Broken Garage Door Spring Repair
Clawson, MI
1.000 of 5 Stars
Precision Garage Door1.000 of 5 Stars
Date: 05/02/2012
Comments: Online
submission
[?]
your quote for new springs was $200.00 dollars higher then the other quote I received. will never consider you again for service.
– THOMAS KAUFFMAN
A Response from Paula:
Dear Thomas
Thank you for your comments.
We are not the cheapest garage door company in Michigan.
I know my competitor will quote lower prices, especially over the phone. If you look further than just price you will probably find all things are not equal. We offer 5 year and lifetime warranties. Most companies only offer 1 to 3 year warranties because of the type of parts they use.
The biggest difference in price however is not related to that. One of our largest expenses is related to insurance. Worker’s compensation Insurance is by far the most expensive and is required by state law. You would be amazed by how many contractors who don’t carry it. If an accident was to occur and the coverage was not in place the worker can actually sue the home owner. These two topics above are some of the items that come into play when we are establishing our prices.
With that being said; we still carry a 100% customer satisfaction guarantee. Our goal is to make you happy and a satisfied customer, please call me to discuss this matter further.
Thank you, Paula
Service Provided:
Broken Garage Door Spring Repair
Manager:
Brad
Broken Garage Door Spring Repair
Rochester, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 04/29/2012
Comments: Online
submission
[?]
Lou is our garage door guy. We will use him again when the need arises.
– John Selander
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Lou
Broken Garage Door Spring Repair
Novi, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/28/2012
Comments: Telephone
submission
[?]
Frank did a wonderful job! I am very pleased with your company.
– Greg Lis
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Installer:
Frank
Broken Garage Door Spring Repair
Troy, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/28/2012
Comments: Online
submission
[?]
The technician explained the reasons of repair clearly and did a great job repairing it.
– Chi-Kuan Kao
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Lou
Broken Garage Door Spring Repair
Waterford, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/28/2012
Comments: Online
submission
[?]
The technician did a great job. Explained his recommendations and the reasons why we might want to update parts (bearings, rollers, etc). When done fixing the broken spring he explained what maintenance was necessary and took the time to show me how. Good job!
– Jim obrien
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russ
Broken Garage Door Spring Repair
Waterford, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/28/2012
Comments: Telephone
submission
[?]
Lou did an amazing job. He was on time to the appointment and did the repairs fast and the work was done right! My door works perfect.
– James Beebe
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Lou
Broken Garage Door Spring Repair
Ferndale, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/27/2012
Comments: Online
submission
[?]
The service was excellent. Thanks!
– CATHERINE LEON
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jim C
Garage Door Opener Install
Lake Orion, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/26/2012
Comments: Online
submission
[?]
Lou And Kevin did a great job. They are very knowledgable and nice. I have had Precision before for another issue and I like them. Would highly recommend them.
– Debby Zwier
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Lou
Broken Garage Door Spring Repair
Bloomfield Hills, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2012
Comments: Telephone
submission
[?]
Brian did a great job! My opener is working perfectly! Thanks so much.
– Glen Santelices
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Brian
Broken Garage Door Spring Repair
Troy, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2012
Comments: Telephone
submission
[?]
I am very happy with the repairs I had done today. Jim did a great job, very courteous!
– Benjamin Gaioni
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jim C
Garage Door Repair
Troy, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/21/2012
Comments: Online
submission
[?]
Great service. Lou was very helpful to explain the problem. I would give him the highest recommendation.
– Kwangwook Lee
Service Provided:
Garage Door Repair
Technician:
Lou
Broken Garage Door Spring Repair
Troy, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/20/2012
Comments: Online
submission
[?]
I was completely satisfied with the job Precision did with my garage door repair. Lou was thorough, professional, and polite. He explained everything that was done and there were no surprises.
– PATRICK MOORE
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Lou
Garage Door Opener Install
Franklin, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/12/2012
Comments: Online
submission
[?]
Appointment was set up promptly. Technicians called before arriving and were efficient and pleasant while installing a new opener/keypad.
– DARIO BENEDETTI
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Russ
Garage Door Repair
Rochester, MI
3.000 of 5 Stars
Precision Garage Door3.000 of 5 Stars
Date: 04/10/2012
Comments: Online
submission
[?]
Tech Steve, was great. But ended up paying $605, was not able to use any coupons on the site. When I made the appt to replace springs, lady on the phone said I could use my coupon for $15 off.
But was told that this did not apply. My receipt needed to be itemized better, so I know what parts cost what, how much was the labor, service call, etc Was not able to use the free service call of $75 coupon or the simple $15 of coupon. Very misleading
– Sukhbir Rangi
A Response from Paula:
Sukhbir - I am sorry you are not satisfied. I will pull your receipt, itemize it and review why you were not given the discounts. I will be giving you a call by close of business on Wednesday to further discuss. After our discussion, I will mail you your itemized receipt.
Sincerely, Paula - Office Manager
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Steve W
Garage Door Opener Install
Troy, MI
1.000 of 5 Stars
Precision Garage Door1.000 of 5 Stars
Date: 04/09/2012
Comments: Online
submission
[?]
When I booked you to do the work I asked if you would reprogram the our car remote console. You said absolutely. Your Installer said no way. You also quoted me two remotes for each of the door openers for chain drive. Steve said no we had to purchase belt drives for an additional $75. each door. 20 minutes after Steve installed and left one of the doors would not close fully unless the remote button was held down continuously held down. I want the owner of your firm to contact me directly! Peter Elliott 248 408 6223
– Nancy Elliott
A Response from Paula:
Nancy/Peter - I am sorry that you were not satisfied. Upon hearing of your issues, I arranged for the owner and another technician to come out to your home immediately. After having a discussion with Jim, I am confident that the repairs were completed correctly. Our goal is 100% customer satisfaction. Thank you for your feedback. It helps us to continue to improve our skills.
Sincerely, Paula - Office Manager.
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Owners:
Steve
Broken Garage Door Spring Repair
Oxford, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/06/2012
Comments: Telephone
submission
[?]
I was very happy! Jeff was efficient and a very nice guy. I was pleased with my whole experience from start to finish.
– Roger Ruggiero
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jeff
Broken Garage Door Spring Repair
Novi, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 04/05/2012
Comments: Online
submission
[?]
Jeff was fast and efficient!
– ROBERT WEBB
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jeff
Broken Garage Door Spring Repair
Novi, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Online
submission
[?]
The work was done quickly and with quality. I appreciated the advise on reducing sqeaks / other noise as well... I was happy with the service and would use you again if necessary (hopefully not for a long time!).
– KEN BURGESS
Service Provided:
Broken Garage Door Spring Repair
Technician:
Brian
Broken Garage Door Spring Repair
Bloomfield Hills, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/31/2012
Comments: Online
submission
[?]
I chose precision from your online site and thought you seemed reliable. Jeff was punctual, pleasant and knowledgeable about my garage door problem. Whoever installed my original garage door put the tracks on backward and Jeff noticed this right away! He installed new springs, pulleys and wheels, corrected the tracks and it runs like a new garage door!
– DEANNNA CALDWELL
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jeff
Broken Garage Door Spring Repair
Bloomfield Hills, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/31/2012
Comments: Telephone
submission
[?]
I called in to have my springs replaced and Stefan came out within a few hours to do so. I was very impressed by his professionalism and knowledge. He repaired my door in about an hour and the door worked perfectly again. I could not have asked for a better experience! Thank you!
– Ruth Knudsen
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Stefan
Broken Garage Door Spring Repair
Bloomfield Hills, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/31/2012
Comments: Telephone
submission
[?]
Stefan was very nice and helpful. Very professional as well. I was impressed.
– Atitsha Hickman
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Stefan
Install Garage Doors
Madison Heights, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/27/2012
Comments: Online
submission
[?]
Tim did a great job efficient,clean,answered questions...looks Great!!! Very satisfied!
– JEFF SWANSON
Service Provided:
Install Garage Doors
Product:
Carriage House Garage Doors
Installer:
Tim
Garage Door Opener Repair
Rochester, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/27/2012
Comments: Online
submission
[?]
Friendly, helpful. Needs to make a return visit to install two new openers.
– PAMELA HAGEN
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Installer:
Frank
Garage Door Repair
Troy, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/27/2012
Comments: Online
submission
[?]
Garage door would not open.
Steve, the tech, was quick to point out the problem when required no repair. He advised and perform general maintenance to ensure future quality functioning.

Much thanks.
– nicki travis
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Owners:
Steve
Broken Garage Door Spring Repair
Southfield, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/26/2012
Comments: Online
submission
[?]
The technician was knowledgeable and efficient. I appreciated the inspection he performed and the suggested additional repairs.
– Ricard Carr
Service Provided:
Broken Garage Door Spring Repair
Technician:
Lou
Broken Garage Door Spring Repair
Troy, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/25/2012
Comments: Online
submission
[?]
Great service
– Bob Osborne
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Steve W
(248) 971-0946
Oakland County
4.88 out of 5 stars
(265)
Read All Oakland Reviews
(586) 646-2062
Macomb County
4.95 out of 5 stars
(137)
Read All Macomb Reviews
(734) 272-4895
Washtenaw County
4.94 out of 5 stars
(123)
Read All Washtenaw Reviews
(313) 918-1675
Eastern Wayne County
4.97 out of 5 stars
(155)
Read All Eastern Wayne Reviews
(734) 743-1946
Western Wayne County
4.92 out of 5 stars
(143)
Read All Western Wayne Reviews
(734) 868-3322
Monroe County
4.9 out of 5 stars
(10)
Read All Monroe Reviews
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  • Maybee (1)
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  • Petersburg
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  • South Monroe
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  • Woodland Beach
  • Yargerville
(810) 355-2435
Livingston County
4.98 out of 5 stars
(52)
Read All Livingston Reviews
  • Anderson
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  • Pinckney (6)
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  • Whitmore Lake
  • Williamsville
(810) 275-1829
Genesee County
4.84 out of 5 stars
(104)
Read All Genesee Reviews

 

Precision Garage Door 1(888) 531-1864
12131 Wormer Redford MI 48239
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