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Onlinesubmission
[?]
They were on Angie's List, and the reviews were favorable.
–
Regina Goodwin
Onlinesubmission
[?]
Coupon
$15 off Garage Door Repair Total
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door near:
Oakland County, MI
(248) 971-0946
Oakland County has received 208 reviews, averaging
Garage Door Repair
Milford, MI
Date: 02/21/2012
Onlinesubmission
[?]
Broken Garage Door Spring Repair
Davisburg, MI
Date: 02/20/2012
Onlinesubmission
[?]
Great, prompt, professional service... I would recommend your company to everyone. Stefan was right on time, and did the repairs quickly.
–
William Tekip
Broken Garage Door Spring Repair
Royal Oak, MI
Date: 02/19/2012
Onlinesubmission
[?]
Brian was very nice. No complaints there at all. I was hoping that more could be done to fix my issues, but I understand much of it has to due with my opener's bearings wearing out and Brian informed me that it is factory sealed and can't be lubricated or serviced. As for the limit adjustment, he adjusted just like I had done a million times, but after he left it starting acting up again. So, basically I spent $60 on a service fee only to have some some parts lubed with silicone. Considering he couldn't do anything other than that, it woulda been nice to have a break on the charge.
–
Jonn moshier
Broken Garage Door Spring Repair
Wixom, MI
Date: 02/19/2012
Onlinesubmission
[?]
Repair. Cable had broke.
New springs were installed.
Reading online reviews made a difference in choosing precision.
I was impressed with how quickly someone was available.
New springs were installed.
Reading online reviews made a difference in choosing precision.
I was impressed with how quickly someone was available.
–
tom nestor
Broken Garage Door Spring Repair
Clarkston, MI
Date: 02/13/2012
Onlinesubmission
[?]
Steve W came to our home on a very cold Saturday to fix a broken garage door torsion spring and was able to arrange his schedule to accomodate a specific time window when someone could be on site. He called thirty minutes ahead of his arrival and was very prompt and courteous. He installed new torsion springs, bearing supports, cables, and nylon coated rollers in a very short time. We were very glad to get the door back into such great working order (it's much quiter with the new rollers...) the same day the spring failed.
–
MIKE ANDERSON
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Install Garage Doors
Rochester, MI
Date: 02/08/2012
Onlinesubmission
[?]
The technician doing the installation was very professional and knowledgeabel. The newly installed garage door functions nicely so far. He installed it in a timely manner. The short time requested for a new garage door to be installed was met! Thanks!
The other technician, Brian, who did the old garage door assessemnt on Sunday also very professional and knowledgeable.
The other technician, Brian, who did the old garage door assessemnt on Sunday also very professional and knowledgeable.
–
paul wipasuramonton
Garage Door Repair
Lake Orion, MI
Date: 02/08/2012
Onlinesubmission
[?]
Brian did a great job. We have had problems with door for a long time and it is working great now. I recommend them to fix your door. They came same day and were on time. Brian was very nice and knowledgeable and fast!!
–
Debby Zwier
Broken Garage Door Spring Repair
Troy, MI
Date: 02/08/2012
Telephonesubmission
[?]
Russ was knowledgeable and efficient with the repairs I needed. Thanks!
–
Ed Kazmierczak
Broken Garage Door Spring Repair
Novi, MI
Date: 02/08/2012
Garage Door Repair
Troy, MI
Date: 02/08/2012
Onlinesubmission
[?]
Was very satisfied with the service and followup from Mary Beth and Russ.
–
CHRIS MEERSCHAERT
Garage Door Opener Install
Troy, MI
Date: 02/07/2012
Onlinesubmission
[?]
Russ was knowledgeable, efficient and pleasant. Iam completely satisfied with the experience and the product and its performance.
Ed
Ed
–
Ed Kazmierczak
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Broken Garage Door Spring Repair
Novi, MI
Date: 02/06/2012
Onlinesubmission
[?]
The information and service that was provided was clear, concise, prompt and professional. The same day service was excellent and a life saver. I will definitely call upon you again if needed.
–
ALETHA HICKS
Broken Garage Door Spring Repair
Clawson, MI
Date: 01/31/2012
Onlinesubmission
[?]
I can not thank Lou enough for coming back and dealing with my Stanley 16' x 7' door. He willingly dealt with new issues from replacing my door springs on 1/25. He did what he needed to do to make it right and was not happy until I was happy. He is very personable, answered all my questions and concerns, let me hang around and watch, and allowed me to learn about caring for my door. You have earned a new customer and I will be an advocate for your company in my neighborhood. Dave Swanson
–
David Swanson
Garage Door Repair
Rochester, MI
Date: 01/31/2012
Onlinesubmission
[?]
Fast response, great service, great advice, thanks.
–
Corne Redelinghuys
Garage Door Repair
Rochester Hills, MI
Date: 01/27/2012
Onlinesubmission
[?]
I chose Precision based on the WebSite. The job of overhauling the
door was done competently by Lou.
M. Morrissey
door was done competently by Lou.
M. Morrissey
–
Mae Morrissey
Broken Garage Door Spring Repair
Auburn Hills, MI
Date: 01/27/2012
Telephonesubmission
[?]
I can't thank Russ enough! He was so patient with me. He explained everything in detail and was such a nice guy! Thanks Precision!
–
Cornelius Hooper
Install Garage Doors
Lathrup Village, MI
Date: 01/24/2012
Onlinesubmission
[?]
I was very happy with the professional service, attitude and courtesy by both Tim and Stefen . Thanks so much, the door works beautifully!!
–
BARB OWDZIEJ
Broken Garage Door Spring Repair
Pontiac, MI
Date: 01/23/2012
Telephonesubmission
[?]
I was very happy with James' service. He was very professional and honest and he took great care of our door!
–
Todd Simpson
Broken Garage Door Spring Repair
Novi, MI
Date: 01/23/2012
Telephonesubmission
[?]
Frank and Tim did a fantastic job installing my new door! I am so glad I chose Precision Door and I will be recommending you to others.
–
Dawn Hudson
Broken Garage Door Spring Repair
Pontiac, MI
Date: 01/18/2012
Onlinesubmission
[?]
James customer service was excellent. He knew what the issue was, gave great advice and finished the job within a hour! What I thought was a simple spring replacement turned into complete overhaul. James pointed out the cheap builder low grade parts that were wearing out after 10 years. Im thankful James took the time to look over everything!! He found some issues that would have cost me more in the long run. No noise and super smooth with a lifetime warrenty from Precision!! What more could a home owner ask for?!?!?! THANKS JAMES!!
–
TODD SIMPSON
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Novi, MI
Date: 01/18/2012
Onlinesubmission
[?]
The service guy Stefan, was extremely informative and called after I got home to make sure I was satisfied with the door and if I has any questions. He was very professional, I would recommend Precision Door to my friends for sure.
Sincerely
Sincerely
–
SHEILA ROSSMANN
Broken Garage Door Spring Repair
Franklin, MI
Date: 01/17/2012
Onlinesubmission
[?]
Russ did a wonderful job and was very thorough and prideful in his explanation of what needed to be fixed and the itemized list of each associated cost. He was very professional and did a great job!
–
MATTHEW METIKOSH
Garage Door Opener Repair
Southfield, MI
Date: 01/16/2012
Onlinesubmission
[?]
Russ was pleasant and quick, however, the problem of the garage randomly opening was not corrected. Started randomly opening 10 minutes after he left.
A Response from Paula:
–
Steve Graham
Steve, I will give you a call today (Tuesday) to discuss and get someone back out there. Paula - Office Manager
Broken Garage Door Spring Repair
Farmington, MI
Date: 01/13/2012
Broken Garage Door Spring Repair
Farmington, MI
Date: 01/13/2012
Telephonesubmission
[?]
Mary Beth was very nice and set my appointment quickly and pleasantly.
–
Boris Teper
Broken Garage Door Spring Repair
Lathrup Village, MI
Date: 01/13/2012
Telephonesubmission
[?]
Stefan is a nice young man, professional and honest. I will recommend Precision Door to friends and neighbors and relatives.
–
Barb Owadiej
Broken Garage Door Spring Repair
Farmington, MI
Date: 01/13/2012
Telephonesubmission
[?]
Frank and James K. did a great job on my door. I was stuck in the garage. Thank you so much for the prompt service.
–
Jesse Jones
Broken Garage Door Spring Repair
Farmington, MI
Date: 01/13/2012
Telephonesubmission
[?]
Frank and James K. did a great job on my door. I was stuck in the garage. Thank you so much for the prompt service.
–
Jesse Jones
Garage Door Repair
Novi, MI
Date: 01/11/2012
Onlinesubmission
[?]
Service was prompt. The technician did his best to solve an issue that appears to be introduced during installation of the door by the builder.
–
ajay mathur
Garage Door Repair
Madison Heights, MI
Date: 01/09/2012
Onlinesubmission
[?]
Sunday night I closed the garage door but it only closed half way at an angle. I called for a Monday appt and was very pleased that Precision sent me an email notification with the picture of the tech who would be coming out. Brian was both very professional and personable. We purchased the 5-year guarantee garage door overhaul - the door works better than when it was new and we comment everytime we open and close the door on how quiet the operation is compared to the previous grunts, groans and creaking. I would give both Precision and Brian a 5-star rating and recommend your company to anyone who needed a garage door or garage door repair. I would also call Precision back in a New York minute should we need a new remote garage door opener.
–
phyllis arney
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Precision Garage Door
1(888) 531-1864
12131 Wormer
Redford
MI
48239
We Service ALL Major Brands, Including...
- Oakland County
(248) 971-0946 - Macomb County
(586) 646-2062 - Washtenaw County
(734) 272-4895 - Eastern Wayne County
(313) 918-1675
- Western Wayne County
(734) 743-1946 - Monroe County
(734) 868-3322 - Livingston County
(810) 355-2435 - Genesee County
(810) 275-1829
