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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Macomb County, MI

(586) 646-2062

Macomb County has received 137 reviews, averaging

4.95 of 5 Stars

Garage Door Repair
Macomb, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/21/2011
Comments: Online
submission
[?]
James was very professional and even on a 90 plus degree day, the work was done quickly and efficiently. James thoroughly explained the options before I made the decision to repair rather than replace my garage door.
– Cindy Steerzer
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
James
Broken Garage Door Spring Repair
Warren, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/21/2011
Comments: Telephone
submission
[?]
Brian did a great job. Thanks Precision Door!
– Victor Krese
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Brian
Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/18/2011
Comments: Telephone
submission
[?]
Steve did a very good job. I was very pleased.
– Rosalee Martini
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Steve W
Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/18/2011
Comments: Telephone
submission
[?]
Russ is a very personable person and did a heck of a job on my garage door.
– Robert Hammond
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russ
Broken Garage Door Spring Repair
Washington, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/10/2011
Comments: E-mail
submission
[?]
I was grateful that Russ rearranged his schedule to replace the door opener on my parent's garage. I was impressed to hear that he had researched replacement parts for their "ancient" genie door opener. He was empathetic to my situation, knowledgeable with the old and new openers, along with getting the job done in a timely fashion. Thanks again, Russ! Liz Smith
– Liz Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russ
Broken Garage Door Spring Repair
Utica, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/08/2011
Comments: Telephone
submission
[?]
Mike Goodwin called and anted to let a manager know how pleased he was with our services and what a great job his techs did. He said Tim was fantastic and the other tech (the new guy, Frank) that came out with him was great as well. He will use us in the future and let everyone know what a great job we did.
– Mike Goodwin
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Installer:
Tim
Broken Garage Door Spring Repair
Sterling Heights, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/29/2011
Comments: Online
submission
[?]
Brian was great. Very professional and explained to me exactly what was wrong and made recommendations on what to fix. No pressure, just recommendations. I was very pleased with the service I received and would recommend Precision Door Service to anyone. Thanks again!
– Peter Colangelo
Service Provided:
Broken Garage Door Spring Repair
Technician:
Brian
Broken Garage Door Spring Repair
Sterling Heights, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/16/2011
Comments: Postal Mail
submission
[?]
Just a little note to thank you for the prompt service on our garage door. Your service man, Jim did a great job explaining all of our options. If we need to replace the door or need any other repairs - we will be sure to call Precision Door.
– Don Flanigan
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jim C
Broken Garage Door Spring Repair
Sterling Heights, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/14/2011
Comments: Telephone
submission
[?]
Jeff did a great job installing my garage door! Thanks Precision and I will recommend you to everyone!
– Gino Pittao
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jeff
Broken Garage Door Spring Repair
Washington, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/09/2011
Comments: Telephone
submission
[?]
Lou is an excellent technician. He is a kind man and I will recommend him to anyone that needs garage door repairs.
– Helen Jokisch
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Lou
Broken Garage Door Spring Repair
Clinton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/06/2011
Comments: Telephone
submission
[?]
Brian did an exceptional job. He was courteous, neat and very helpful. I will recommend Precision to everyone that I know!
– Steve Taipalus
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Brian
Garage Door Repair
Macomb, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/27/2011
Comments: Online
submission
[?]
I was not at home, but my wife made an executive decision to repair the garage door and glad she did. Excellent job and it powers up and down like new. Everything about your company is 5 star, from your web site to the customer response and the technician being out the next morning after I called in the evening before to have it repaired. No room for down time with a broken garage door. Great job and thanks, Rob McEwen
– Robert Mcewen
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Jim C
Broken Garage Door Spring Repair
Washington, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/26/2011
Comments: Telephone
submission
[?]
Jim was great. He explained everything and I will recommend you guys whenever I can.
– Robert Rawlings
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jim C
Garage Door Opener Install
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/20/2011
Comments: Online
submission
[?]
Our old garage door opener (Stanley) had been acting up, and Jim came out and gave us several options and the costs associated with each. He didn't try to pressure us into spending a more than we needed to, just pointed out the parts that were in need of replacement or service, and let us decide how much we wanted to spend. We decided on a new opener, since parts weren't available for the Stanley, and door rollers, which were obviously worn out, and had him silicone spray the remaining parts (spring, hinges, which are 20 years old, but not broken). He worked quickly and efficiently, was pleasant to talk with. I like the fact that the installers are employees of Precision, and are not subcontractors.

On a scheduling note, I had called to make the appointment from work at the end of the day, but a computer glitch failed to save my info in Precision's computer. When the technician didn't show up as expected on Friday, which I had off from work, I called Precision and they were so glad to hear from me and we rescheduled for the following day (Saturday). On Monday when I got to work, I had a voice mail message from the previous Friday, from Precision, it seems they had tried to contact me on Friday by going through all their caller-id's, and managed to find my work caller-id, and reached the receptionist, who couldn't figure out who the call belonged to, so she had the call forwarded to everyone in the office! We all had a laugh - but at least Precision goes the extra mile to try to contact their customers if there is a problem!
– carol ann cords
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Jim C
Broken Garage Door Spring Repair
Utica, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/07/2011
Comments: Online
submission
[?]
Very quick. Very on time and much information on how to care for the door. Very nice representative. New springs and rollers were installed. I called because I have had previous experience with your company.
– Mark Kohler
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Brian
Broken Garage Door Spring Repair
Macomb, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/24/2011
Comments: Online
submission
[?]
Quick repair and knowledgable technician.
– William Lucksted
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Jim C
Garage Door Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/20/2011
Comments: Online
submission
[?]
Dear Precision:

Let's start with your advertising. I went to the internet to search for garage repair. Your professional-looking website drew me in. That tells me that you really care for your profession and will extend the same courtesy to your customers.

Brian arrived in the time indicated. He listened to our door predicament and knew exactly how to tackle it. He explained to us the problem, which was a neglected act from the original door installer, and how he could fix it (on the spot at this first service call).

Brian was professional, polite, and was thorough in his troubleshooting of the problem. He also gave us helpful advice as to garage door maintenance.

I will call Precision again with anymore garage door issues and I will recommend your business to others.

Thank you!!
– BETH WILEY
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Brian
Broken Garage Door Spring Repair
Macomb, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/13/2011
Comments: Online
submission
[?]
Jim was very professional, friendly and knowledgeable from the second we met! Being a business owner, I know the importance of customer relations and customer service. Jim would make any employer very proud!
– Sean Casey
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jim C
Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2011
Comments: Telephone
submission
[?]
I wanted to call and let you know that I greatly appreciate James' honest. He was very professional and friendly and I will recommend James and Precision Door to friends and family.
– Dick Spencer
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
James
Broken Garage Door Spring Repair
Romeo, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/10/2011
Comments: Online
submission
[?]
I liked that the advertisement said you had trucks full of parts so I was confident that you could repair the same day. The Technician was great. Very pleasant, very efficient, seems to have done a great job. THANKS.
– diane ruby
Service Provided:
Broken Garage Door Spring Repair
Technician:
Steve W
Garage Door Opener Install
Washington, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/06/2011
Comments: Online
submission
[?]
Great experience overall. The team was able to schedule me within a day and Lou was prompt and very friendly. He provided a thorough examination of the door, recommended the appropriate repairs and delivered on agreed upon solutions.
– Shane Blackmer
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Lou
Broken Garage Door Spring Repair
Macomb, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/05/2011
Comments: Online
submission
[?]
The garage door spring was broken so I had both springs and rollers replaced. They arrived when they said they would and were done quickly. Nice job!
– William Carney
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Steve W
Broken Garage Door Spring Repair
Chesterfield, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/04/2011
Comments: E-mail
submission
[?]
I just wanted to tell you the technician that came to our house was wonderful. Russ Cross was very friendly and courteous he knew his job extremely well.
– Yvonne Wolowiec
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russ
Broken Garage Door Spring Repair
Macomb, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 04/04/2011
Comments: Online
submission
[?]
Steve was very good at fixng my garage door.
– Kevin Bondra
Service Provided:
Broken Garage Door Spring Repair
Technician:
Steve W
Garage Door Repair
Warren, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/31/2011
Comments: Online
submission
[?]
Technician arrived on time, evaluated the problem then in a timely manner finished quickly. The technician also indicated worn out parts so those were changed and lubricating the spring; something I would have not noticed.

Good experience, will call on Precision Door again.

Rich Pitcher
– rich pitcher
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Steve W
Broken Garage Door Spring Repair
Macomb, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/25/2011
Comments: Online
submission
[?]
Thanks Jeff!!! Awesome job. At the same time, I'd like to thank all the folks at Precision. The professionalism, timeliness, etc. The spring on my garage door broke and in quick order, Jeff was out, fixed the door, helped with some enhancements and 'tweeked' things so that it is literally better than new! Quieter than I have ever heard it! Jeff is 'real people'. He didn't mind answering the many curiosity questions I had for him and was really down to earth.

Thanks again!

PS. Sorry this didn't get posted earlier Jeff, I wrote an email back the first day separately, not knowing that a special form would be sent to me.
– Mitch Popovski
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jeff
Broken Garage Door Spring Repair
Sterling Heights, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: Telephone
submission
[?]
I wanted to call and let you know that Jim C. did a great job at my home. He was very professional, on time, neat, polite and well knowledged. He checked everything out for us and my husband enjoyed working with Jim. I will be sure to request Jim for any future garage door issues and I will recommend Precision Door to my entire condo complex.
– Marlene Salaske
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jim C
Broken Garage Door Spring Repair
Warren, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2011
Comments: Telephone
submission
[?]
Lou did a great job. I will recommend you guys to everyone!
– Judy DeMoss
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Lou
Broken Garage Door Spring Repair
Saint Clair Shores, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/05/2011
Comments: Online
submission
[?]
I chose Precision from the Yellow Pages. I was interested in 24/7 service as I was unable to open my garage door to get my car out. The spring broke. The technician replaced both springs and put safety catches on them.
I especially liked the prompt service and the professional repair work.
– Janet Wilson
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim C
Garage Door Opener Repair
Sterling Heights, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/01/2011
Comments: Online
submission
[?]
Jeff came promptly anchored the keypad and did a great and efficient job!
– Larry Harper
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Jeff
(248) 971-0946
Oakland County
4.88 out of 5 stars
(265)
Read All Oakland Reviews
(586) 646-2062
Macomb County
4.95 out of 5 stars
(137)
Read All Macomb Reviews
(734) 272-4895
Washtenaw County
4.94 out of 5 stars
(123)
Read All Washtenaw Reviews
(313) 918-1675
Eastern Wayne County
4.97 out of 5 stars
(155)
Read All Eastern Wayne Reviews
(734) 743-1946
Western Wayne County
4.92 out of 5 stars
(143)
Read All Western Wayne Reviews
(734) 868-3322
Monroe County
4.9 out of 5 stars
(10)
Read All Monroe Reviews
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  • Petersburg
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  • South Monroe
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  • Vienna
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  • Woodland Beach
  • Yargerville
(810) 355-2435
Livingston County
4.98 out of 5 stars
(52)
Read All Livingston Reviews
  • Anderson
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  • Pinckney (6)
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(810) 275-1829
Genesee County
4.84 out of 5 stars
(104)
Read All Genesee Reviews

 

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