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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

Livingston County, MI

(810) 355-2435

Livingston County has received 52 reviews, averaging

4.98 of 5 Stars

Broken Garage Door Spring Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/04/2012
Comments: E-mail
submission
[?]
Brian did a great job of explaining what was needed and taking care of it. Go with Precision for their professional service and not hard selling products that are not needed to get the job done. Thank you Brian!
– Jeff Kessler
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Brian
Broken Garage Door Spring Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/28/2012
Comments: Online
submission
[?]
Brian did a great job of explaining what was needed and taking care of it. Go with Precision for their professional service and not hard selling products that are not needed to get the job done. Thank you Brian.
– Jeff Kessler
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Brian
Broken Garage Door Spring Repair
Brighton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2012
Comments: Telephone
submission
[?]
Jeff did a great job! He was very pleasant and personable. I recommend Precision for any repairs!
– Emerson Dewhirst
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jeff
Garage Door Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2012
Comments: Online
submission
[?]
Lou was very nice and had the garage door fixed in a short amount of time.
– Patrick Newell
Service Provided:
Garage Door Repair
Technician:
Lou
Broken Garage Door Spring Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/02/2012
Comments: Online
submission
[?]
Great service! Was fast, courteous and well informed!
– Kevin Krill
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Stefan
Broken Garage Door Spring Repair
Brighton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/30/2012
Comments: Online
submission
[?]
Prompt and professional - all work to replace garage door springs and related hardware was done quickly and as quoted.When making the apt., I was provided the tip to use the on-line coupon for free service call which was greatly appreciated as well.
– Dave Kempa
Service Provided:
Broken Garage Door Spring Repair
Technician:
Steve W
Broken Garage Door Spring Repair
Gregory, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/26/2012
Comments: Online
submission
[?]
Door was a disaster! Spring, rollers, cable, door off track. Jim C was the technician and was extremely knowledgeable and professional. Door was repaired and works great! Thanks!!
– Ron McLennan
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim C
Broken Garage Door Spring Repair
Pinckney, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/26/2012
Comments: Online
submission
[?]
I found your service on Google.
Your service rep.(melissa) that answered the phone was very courteous and the repair appointment time given was better than I was expecting on such a short notice.
– Dan Garrett
Service Provided:
Broken Garage Door Spring Repair
Customer Service Representative:
Melissa Matthews
Broken Garage Door Spring Repair
Pinckney, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/26/2012
Comments: E-mail
submission
[?]
Jim C. was very professional and explained everything that was needed before he started his repairs (including total costs for work to be performed) and explained all work completed. Great Job all around.Dan
– Dan Garrett
Service Provided:
Broken Garage Door Spring Repair
Technician:
James
Broken Garage Door Spring Repair
Brighton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/24/2012
Comments: Telephone
submission
[?]
Russ has a great personality. He was so much fun....and he fixed my door very quickly and professionally.
– Emerson Dewhirst
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russ
Garage Door Repair
Brighton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/15/2012
Comments: Online
submission
[?]
Paul was very prompt and courteous. Did a good job very quickly and efficiently. Cleaned up all the debris.
– Mary Janke
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Installer:
Paul
Garage Door Repair
Brighton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/15/2012
Comments: Online
submission
[?]
Bill was a pleasure to work with. Gave me all the information I needed as to what needed to be done and how much it would cost. Since my car was in the garage and I could not get it out due to the damage to the door, I was very pleased that he was able to arrange to have my door repairs completed on the next day.
– Mary Janke
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Sales Representative:
Bill
Broken Garage Door Spring Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/06/2012
Comments: Online
submission
[?]
Great Job!!!! Steve Wells did a fabulous job! We really appreciate him coming out on a Sunday night!!!
– Scott Curl
Service Provided:
Broken Garage Door Spring Repair
Technician:
Steve W
Broken Garage Door Spring Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/28/2012
Comments: Telephone
submission
[?]
Steve did an excellent job on my door.
– Charles Pruitt
Service Provided:
Broken Garage Door Spring Repair
Technician:
Steve W
Broken Garage Door Spring Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/24/2012
Comments: Telephone
submission
[?]
Jeff was amazing and did an outstanding job! Thank you so much.
– Bryan Barnett
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jeff
Broken Garage Door Spring Repair
Brighton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/05/2012
Comments: Online
submission
[?]
Service was excellent!! thanks!!!
– Jack Larue
Service Provided:
Broken Garage Door Spring Repair
Technician:
Steve W
Install Garage Doors
Fowlerville, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/01/2012
Comments: Online
submission
[?]
Called sunday after the misshap and talked to Erin. Did not expect to talk to anyone, who works sunday? She had me set up with a service guy for Monday afternoon. Bill came and did a great job, we decided it needed to be replaced, not repaired. Tim was here Tues morning with new door and hardware. Did a terrific job. New door fits better than the old door ever did. Before he left he cleaned up so there was nothing left for us to do but admire the new door. I called my insurance co. and told them that we would recommend your company because of the quick service, courteous employees, and the GREAT job you did for us. Thanks so much to your whole gang.
– Vern Eklund
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Tim
Broken Garage Door Spring Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2012
Comments: Telephone
submission
[?]
Russ serviced our opener yesterday. Exceptional in every way. Thank you.
– J. Labour
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russ
Broken Garage Door Spring Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/23/2012
Comments: Telephone
submission
[?]
James did a wonderful job. He was fast and knowledgeable and the work was well worth the price!
– Joe Ostafin
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
James
Broken Garage Door Spring Repair
Pinckney, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/23/2012
Comments: Telephone
submission
[?]
He did a great job. He was fast, thorough, and polite!
– Janet Day
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russ
Garage Door Opener Install
Brighton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/20/2012
Comments: Online
submission
[?]
Russ was absolutely fantastic, you guys are now my go to company for any future needs, Your company provides the best customer service I have ever received.
Thanks again
Steve Falcone
– Steve Falcone
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Russ
Garage Door Opener Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/15/2012
Comments: Online
submission
[?]
Jeff did a super job of repair on our door. The track had been bend out of alignment causing the door to jam and the cable to come off. Jeff explained everything he was doing and inspired confidence by his thorough knowledge of the business and details of the cause and his repair work.
--- Thanks Jeff.
– mark bowen
Service Provided:
Garage Door Opener Repair
Technician:
Jeff
Broken Garage Door Spring Repair
Brighton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/27/2011
Comments: Online
submission
[?]
Excellent work. Very knowledgeable. Offered advice on routine maintenence to extend life of door mechanisms.
– Joe Bryk
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russ
Broken Garage Door Spring Repair
Howell, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 12/27/2011
Comments: Online
submission
[?]
Brian was friendly and knowledeable. He replaced my broken spring with two new springs. He recommended end unit replacements (forget the technical name), but he understood it wasn't possible with my current financial situation and so recommended lubrication of the units to extend their life. He also showed me where to lubricate the hinges and rollers and informed me what kind of spray to buy (silicone).
– Paul Lipscomb
Service Provided:
Broken Garage Door Spring Repair
Technician:
Brian
Broken Garage Door Spring Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/27/2011
Comments: Telephone
submission
[?]
Lou gave excellent service. I was very happy with Precision Door and I will be recommending your services to others.
– Terry Kang
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Lou
Garage Door Opener Install
Brighton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/22/2011
Comments: Online
submission
[?]
Excellent service. The technician was extremely helpful and had everything on hand. When I made the appt. they were able to come the next day. I would highly recommend them.
– Deborah Derosia
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Jim C
Broken Garage Door Spring Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/20/2011
Comments: Online
submission
[?]
I was impressed on how efficient and fast the service was performed. I was impressed by his understanding of the service performed as well. Thanks for a job well done. Andy
– Andrew Meyer
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jeff
Broken Garage Door Spring Repair
Brighton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/07/2011
Comments: Telephone
submission
[?]
James was very knowledgeable and did a great job! I feel like the door will last a long time with the repairs that were done and I would highly recommend this service.
– Diane Ostrowski
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
James
Broken Garage Door Spring Repair
Brighton, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/25/2011
Comments: Online
submission
[?]
Lou was Awsome! He did springs rollers bearings etc... I know he was very busy but he went above and beyond even replaced a new screw in a bracket that had stripe out. just did a thorough job and check everything out... Thanks Lou!!! Cary K. Great service called at 930am you were there by 1230pm.
– Cary Kolodziejczak
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Lou
Broken Garage Door Spring Repair
Howell, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/21/2011
Comments: Telephone
submission
[?]
Steve was very polite and did a very good job explaining everything to me.
– Ilene Talbot
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Steve W
(248) 971-0946
Oakland County
4.88 out of 5 stars
(265)
Read All Oakland Reviews
(586) 646-2062
Macomb County
4.95 out of 5 stars
(137)
Read All Macomb Reviews
(734) 272-4895
Washtenaw County
4.94 out of 5 stars
(123)
Read All Washtenaw Reviews
(313) 918-1675
Eastern Wayne County
4.97 out of 5 stars
(155)
Read All Eastern Wayne Reviews
(734) 743-1946
Western Wayne County
4.92 out of 5 stars
(143)
Read All Western Wayne Reviews
(734) 868-3322
Monroe County
4.9 out of 5 stars
(10)
Read All Monroe Reviews
  • Avalon Beach
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  • Cone
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  • Diann
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  • Evergreen Acres
  • Golfcrest
  • Grafton
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  • Ida
  • Ida Center
  • La Salle (2)
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  • Maybee (1)
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  • Oakville
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  • Patterson Gardens
  • Petersburg
  • Petersburg Junction
  • Saint Anthony
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  • Scofield
  • South Monroe
  • South Rockwood
  • Steiner
  • Stony Creek
  • Stony Point
  • Strasburg
  • Temperance
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  • Whiteford Center
  • Woodland Beach
  • Yargerville
(810) 355-2435
Livingston County
4.98 out of 5 stars
(52)
Read All Livingston Reviews
  • Anderson
  • Brighton (24)
  • Chalkerville
  • Chilson
  • Cohoctah
  • Cohoctah Center
  • Deer Creek
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  • Hallers Corners
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  • Howell (20)
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  • Nicholson
  • Oak Grove
  • Parishfield
  • Parkers Corners
  • Parshallville
  • Pettysville
  • Pinckney (6)
  • Plainfield
  • Rushton
  • Unadilla
  • Whitmore Lake
  • Williamsville
(810) 275-1829
Genesee County
4.84 out of 5 stars
(104)
Read All Genesee Reviews

 

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