Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Troy, MI

Troy has received 44 reviews, averaging:

4.82 of 5 Stars

Install Garage Doors
Troy, MI

Precision Garage Door5.000 of 5 Stars

Date: 06/29/2011

Comments:

Online
submission
[?]

So far so good. I thought the service was fast with a fair pricing. Jeff did an excellent job explaining the benefits of the door and the speed in which Precision responded was impressive.

– Jeff Tramel

Service Provided:

Install Garage Doors

Product:

Steel Garage Doors

Technician:

Jeff

Garage Door Repair
Troy, MI

Precision Garage Door5.000 of 5 Stars

Date: 06/14/2011

Comments:

Online
submission
[?]

Steve, did the job, pointed out what was needed and explained his service to me, he was very timely. Thanks Steve for your service.

– Wanda Chestnut

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Cables

Technician:

Steve W

Garage Door Opener Install
Troy, MI

Precision Garage Door5.000 of 5 Stars

Date: 05/13/2011

Comments:

Online
submission
[?]

Lou was very friendly and professional and did a great job.

– Kenneth Bianchi

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Technician:

Lou

Garage Door Repair
Troy, MI

Precision Garage Door5.000 of 5 Stars

Date: 05/06/2011

Comments:

Online
submission
[?]

Service great, on-time. Would call them again.

– Debra Brown

Service Provided:

Garage Door Repair

Product:

Steel Garage Doors

Technician:

Jeff

Broken Garage Door Spring Repair
Troy, MI

Precision Garage Door5.000 of 5 Stars

Date: 04/22/2011

Comments:

Postal Mail
submission
[?]

Thank you for a VERY satisfactory installation of my new garage door opener. It works perfectly. Special thanks for accepting a verbal consent order for the install. It was greatly appreciated. Sincerely, Roy Burgess.

– Roy Burgess

Service Provided:

Broken Garage Door Spring Repair

Product:

Steel Garage Doors

Technician:

Brian

Broken Garage Door Spring Repair
Troy, MI

Precision Garage Door5.000 of 5 Stars

Date: 02/09/2011

Comments:

Telephone
submission
[?]

He states JK was kindly, efficient, knowledgeable, clean. JK removed all debris and completely cleaned the job site. Mr. Buccellato will recommend Precision Door to friends.

– Mr. Buccellato

Service Provided:

Broken Garage Door Spring Repair

Technician:

James

Garage Door Repair
Troy, MI

Precision Garage Door5.000 of 5 Stars

Date: 02/01/2011

Comments:

Online
submission
[?]

The service was prompt and our tech Stephen Wells was polite and very good. I would totally recommend Precision.

– peggy ohman

Service Provided:

Garage Door Repair

Product:

Garage Door Repair Springs

Technician:

Steve W

Garage Door Opener Install
Troy, MI

Precision Garage Door5.000 of 5 Stars

Date: 01/30/2011

Comments:

Online
submission
[?]

Jim was very very pleasant, and even 4 hours early. He was kind and explained everything to me before chosing the belt driven LiftMaster. He worked quickly and was helpful in moving things in my garage. I would recommend Precision Door Service to anyone wanting garage door service and to new folks moving into the neighborhood. I like to support local business.....

– Marilyn Austin

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Technician:

Jim C

Broken Garage Door Spring Repair
Troy, MI

Precision Garage Door5.000 of 5 Stars

Date: 01/03/2011

Comments:

Telephone
submission
[?]

Jeff did a great job and he was very professional and courteous and did the job quickly. Ed Garcia.

– Ed Garcia

Service Provided:

Broken Garage Door Spring Repair

Technician:

Jeff

Broken Garage Door Spring Repair
Troy, MI

Precision Garage Door5.000 of 5 Stars

Date: 12/15/2010

Comments:

Telephone
submission
[?]

James K. did a very professional job and he was very kind.

MCLAUGHLIN, DAVID

– David McLaughlin

Service Provided:

Broken Garage Door Spring Repair

Product:

Aluminum Garage Doors

Technician:

James

Broken Garage Door Spring Repair
Troy, MI

Precision Garage Door5.000 of 5 Stars

Date: 12/04/2010

Comments:

E-mail
submission
[?]

James K was out today. He was prompt and on time. He did a great job and was very professional.

– MCLAUGHLIN, DAVID

Service Provided:

Broken Garage Door Spring Repair

Product:

Aluminum Garage Doors

Technician:

James

Garage Door Repair
Troy, MI

Precision Garage Door5.000 of 5 Stars

Date: 10/26/2010

Comments:

E-mail
submission
[?]

James K was very knowledgeable and did a wonderful job of informing us of our options.

– Adam Scher

Service Provided:

Garage Door Repair

Product:

Wood Garage Doors

Technician:

James

Broken Garage Door Spring Repair
Troy, MI

Precision Garage Door5.000 of 5 Stars

Date: 10/26/2010

Comments:

E-mail
submission
[?]

I just wanted to drop you a short note to tell you of the great experience I had with your company. I have used Precision Door before for repairs and recommended them to others because of your prompt response. I have a side entry garage and with kids it is the point of entry for our house and gets a good workover on a daily basis….Maybe more than it should! This entrance absolutely HAS to be up and running for our household to function! Recently our door (not purchased from you) became bowed and was not functioning properly. I called your company in hopes it could be repaired. Your tech James K. arrived and inspected the door. Since it was a crucial entry point, I told James to replace it. I did not know Precision handled installs, but where James shined is that he HANDLED ALL aspects of the replacement after hearing what I needed the door to do. James arranged a QUICK install within days and Paul H. arrived to install the door and all hardware. I did not meet Paul as I was out of town the day of the install. I received a call from my family that the door was done and it was fantastic compared to the old one even when it itself was new. I arrived home and really was amazed at the job. EVERYTHING I was told was done and Paul even programmed in our desired code! He left not a trace of a mess either. I regret I did not have a chance to thank him or James so that is the hope of this note.

Please Paula, in these times were people are quick to complain, let these two men and your company know how pleased my family and I are. Without a doubt I will recommend Precision Door to any and all can!

– Matt Fasang