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Onlinesubmission
[?]
The technician explained the reasons of repair clearly and did a great job repairing it.
–
Chi-Kuan Kao
Onlinesubmission
[?]
1(888) 531-1864
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door in:
Troy, MI
Troy has received 44 reviews, averaging:
Broken Garage Door Spring Repair
Troy, MI
Date: 04/28/2012
Onlinesubmission
[?]
Broken Garage Door Spring Repair
Troy, MI
Date: 04/23/2012
Telephonesubmission
[?]
I am very happy with the repairs I had done today. Jim did a great job, very courteous!
–
Benjamin Gaioni
Garage Door Repair
Troy, MI
Date: 04/21/2012
Onlinesubmission
[?]
Great service. Lou was very helpful to explain the problem. I would give him the highest recommendation.
–
Kwangwook Lee
Broken Garage Door Spring Repair
Troy, MI
Date: 04/20/2012
Onlinesubmission
[?]
I was completely satisfied with the job Precision did with my garage door repair. Lou was thorough, professional, and polite. He explained everything that was done and there were no surprises.
–
PATRICK MOORE
Garage Door Opener Install
Troy, MI
Date: 04/09/2012
Onlinesubmission
[?]
When I booked you to do the work I asked if you would reprogram the our car remote console. You said absolutely. Your Installer said no way. You also quoted me two remotes for each of the door openers for chain drive. Steve said no we had to purchase belt drives for an additional $75. each door. 20 minutes after Steve installed and left one of the doors would not close fully unless the remote button was held down continuously held down. I want the owner of your firm to contact me directly! Peter Elliott 248 408 6223
A Response from Paula:
–
Nancy Elliott
Nancy/Peter - I am sorry that you were not satisfied. Upon hearing of your issues, I arranged for the owner and another technician to come out to your home immediately. After having a discussion with Jim, I am confident that the repairs were completed correctly. Our goal is 100% customer satisfaction. Thank you for your feedback. It helps us to continue to improve our skills.
Sincerely, Paula - Office Manager.
Sincerely, Paula - Office Manager.
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Owners:
Garage Door Repair
Troy, MI
Date: 03/27/2012
Onlinesubmission
[?]
Garage door would not open.
Steve, the tech, was quick to point out the problem when required no repair. He advised and perform general maintenance to ensure future quality functioning.
Much thanks.
Steve, the tech, was quick to point out the problem when required no repair. He advised and perform general maintenance to ensure future quality functioning.
Much thanks.
–
nicki travis
Broken Garage Door Spring Repair
Troy, MI
Date: 03/25/2012
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Troy, MI
Date: 02/25/2012
Onlinesubmission
[?]
Jeff was awesome. The Door is better than ever! And the best part....he changed a lightbulb without being asked! More than any girl can ask for!
–
KRISTIN PENNYCOOK
Garage Door Repair
Troy, MI
Date: 02/08/2012
Onlinesubmission
[?]
Was very satisfied with the service and followup from Mary Beth and Russ.
–
CHRIS MEERSCHAERT
Broken Garage Door Spring Repair
Troy, MI
Date: 02/08/2012
Telephonesubmission
[?]
Russ was knowledgeable and efficient with the repairs I needed. Thanks!
–
Ed Kazmierczak
Garage Door Opener Install
Troy, MI
Date: 02/07/2012
Onlinesubmission
[?]
Russ was knowledgeable, efficient and pleasant. Iam completely satisfied with the experience and the product and its performance.
Ed
Ed
–
Ed Kazmierczak
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Broken Garage Door Spring Repair
Troy, MI
Date: 01/03/2012
Onlinesubmission
[?]
On time and very professional. Would recommend to anyone, anytime.
–
TIM BRIMER
Broken Garage Door Spring Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Broken Garage Door Spring Repair
Troy, MI
Date: 12/30/2011
Telephonesubmission
[?]
Stefan is a great representation for Precision Door Service. I was provided with excellent service and will use PDS again!
–
Larry Guindi
Broken Garage Door Spring Repair
Troy, MI
Date: 12/27/2011
Broken Garage Door Spring Repair
Troy, MI
Date: 12/27/2011
Telephonesubmission
[?]
Russ did an awesome job repairing our opener. I was so happy with the results and I would definitely recommend Precision to anyone!
–
Paula Tyler
Broken Garage Door Spring Repair
Troy, MI
Date: 11/21/2011
Telephonesubmission
[?]
Steve did a fantastic job! I was extremely pleased with the repairs.
–
Michelle Giannico
Install Garage Doors
Troy, MI
Date: 11/19/2011
Onlinesubmission
[?]
Paul was great, called before he came to the house, during scheduled time for installation. Very nice installation, the new garage door works great. Thank you very much. Would highly recommend your company to friends and family.
–
John Mann
Broken Garage Door Spring Repair
Troy, MI
Date: 11/19/2011
Onlinesubmission
[?]
I didn't click all five stars because we all need room for improvement and nobody is perfect. But this is as close as one can get. Excellent service, attitude and work ethic. I can't complain about price because I have nothing to compare it to and it would be unfair to criticize that when I have nothing to compare it to. My garage door is now up to speed with new springs, cables, rollers and pulleys. Thanks a bunch. You were there practically at the last moment. Lou Melecci certainly killed us with kindness and we have his card in case of future work or projects.
Thanks!
Thanks!
–
Betty Karras
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Garage Door Opener Install
Troy, MI
Date: 11/17/2011
Onlinesubmission
[?]
Lou was prompt,friendly, and efficient. Explained everything clearly. Ended up replacing the motor and refurbishing the whole door assembly and springs. Installation took less than two hours and now everything runs beautifully--quiet and solid.
–
KARL SCHMIDT
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Garage Door Repair
Troy, MI
Date: 11/10/2011
Onlinesubmission
[?]
Russ was very professional and helpful in repairing our garage door. Also very knowledgeable in helping pick out the best option for a new garage door.
–
John Mann
Garage Door Opener Install
Troy, MI
Date: 11/09/2011
Onlinesubmission
[?]
Brian installed a new door opener and replaced all roller units on the existing door. Service was done very efficiently and satisfactory.
Also my call to the office to subtract the $15 off on the total bill was done. Thank you.
Also my call to the office to subtract the $15 off on the total bill was done. Thank you.
–
Richard Auyer
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Garage Door Repair
Troy, MI
Date: 11/06/2011
Garage Door Repair
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Install Garage Doors
Troy, MI
Date: 09/13/2011
Onlinesubmission
[?]
I am sorry for being late in completing this review as we were out of the country. Installment of the door as well as the door opener was done very professionally. Information on the products was supplied and any questions raised were answered very effectively by Paul. We are happy with installation of the door and opener.
–
Prakash Desai
Install Garage Doors
Product:
Liftmaster Belt Drive Garage Door Opener
Installer:
Install Garage Doors
Troy, MI
Date: 08/21/2011
Onlinesubmission
[?]
James came to our house on Saturday,August 20,2011 to assess problem with the garage door.Based on his assessment he stated that I need new door system as well as the door opener.He provided an estimate of total cost to complete the job.Garage door installation is scheduled for Tuesday,August 23,2011.A 30% deposit has been paid to start the job on Tuesday.I am giving you 3 stars to start with but will provide additional rating based on completion of job.
–
Prakash Desai
Broken Garage Door Spring Repair
Troy, MI
Date: 08/14/2011
Telephonesubmission
[?]
Russ did a great job. I will recommend Precision whenever I can!
–
Grace McKiddie
Broken Garage Door Spring Repair
Troy, MI
Date: 08/08/2011
Telephonesubmission
[?]
Jeff is very professional and efficient. Thanks Precision!
–
Charles Hoekstra
Broken Garage Door Spring Repair
Troy, MI
Date: 08/06/2011
Onlinesubmission
[?]
Great before, during and after the sale follow-up. Very professional use of email and internet.
Russ was friendly, helpful and knowledgeable. Fixed our problems straight away. Only non-positive comment I have is that you are VERY EXPENSIVE. I hope I get full value for the money it cost me. There were no surprises on cost. Russ explained everything in advance, but all the same, very expensive in my mind.
Other than that, a completely positive experience.
Russ was friendly, helpful and knowledgeable. Fixed our problems straight away. Only non-positive comment I have is that you are VERY EXPENSIVE. I hope I get full value for the money it cost me. There were no surprises on cost. Russ explained everything in advance, but all the same, very expensive in my mind.
Other than that, a completely positive experience.
–
James Connor
Broken Garage Door Spring Repair
Troy, MI
Date: 07/27/2011
Onlinesubmission
[?]
Jim explained all of my options and suggested one to me. The work was done quickly and affordably. I highly recommend Precision for all of your garage door needs.
–
tom carmichael
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Troy, MI
Date: 07/10/2011
E-mailsubmission
[?]
Just wanted to drop a note to thank Steve Wells and Precision Door for an outstanding job. Very professional, to the point, knows his stuff and got the job done quickly and neatly. He explained what the problem was (broken springs), show me some options and other packages, pros and cons and completed the job to my satisfaction. Thank you.
–
Edma Looka
Broken Garage Door Spring Repair
Troy, MI
Date: 07/09/2011
E-mailsubmission
[?]
Just wanted to tell you what a great job James did for us today. On-time, (early), courteous, professional and friendly.
–
Ann McGee
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Precision Garage Door
1(888) 531-1864
12131 Wormer
Redford
MI
48239
We Service ALL Major Brands, Including...
- Oakland County
(248) 971-0946 - Macomb County
(586) 646-2062 - Washtenaw County
(734) 272-4895 - Eastern Wayne County
(313) 918-1675
- Western Wayne County
(734) 743-1946 - Monroe County
(734) 868-3322 - Livingston County
(810) 355-2435 - Genesee County
(810) 275-1829
