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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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I got a garage door opener circuit board repair on Sunday. Service was good regarding next day service. Technician was good. My only reservation is the cost of the service which was extremely higher than what it would normally cost.
A Response from Paula:
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Firas Yazigi
Thank you Firas. We appreciate your business. We try to stay competetive on price even though our costs continue to rise. Ultimately I want to provide excellent service and make sure our customers are comfortable with the quality of workers in their home. Paula
