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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Saint Clair Shores, MI

Saint Clair Shores has received 17 reviews, averaging:

4.94 of 5 Stars
4.94 of 5 Stars

Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/28/2012
Comments: Telephone
submission
[?]
I called to have springs replaced on my door and Jim arrived at my home about an hour later. He was very professional and courteous. He fixed the door in under an hour and I could not have been more happy with the whole experience.
– Caroline Rudolph
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jim C
Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/23/2012
Comments: Online
submission
[?]
I was very pleased with the fast response in getting our garage door repaired. Frank was very nice and did a great job! I will recommend Precision to anyone I know that has a garage door problem. Thank you!
– Nancy Hunt
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Installer:
Frank
Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/31/2012
Comments: Telephone
submission
[?]
Jim did such a terrific job with our repairs. He's a great guy, very professional.
– Wilbur Lacey
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jim C
Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/05/2012
Comments: Telephone
submission
[?]
Paula deserves credit. She is kind, courteous and understanding. When I find someone who treats me well - I always want to give them credit. I hope that the technician that comes to my home is as nice as Paula.
– Claudia Young
Service Provided:
Broken Garage Door Spring Repair
Manager:
Paula
Garage Door Opener Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/08/2012
Comments: Online
submission
[?]
We were very satisfied with the level of service we received. The technician determined what the problem was and fixed it. We appreciated his patience, professionalism and experience.
– David Cloud
Service Provided:
Garage Door Opener Repair
Technician:
Jim C
Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/27/2012
Comments: Online
submission
[?]
Russ called ahead to let us know he was on his way. He was very knowledgeable about the product and what we needed. Highly recommended! A+
– David Sonnenberg
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Russ
Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2012
Comments: Telephone
submission
[?]
I JUST WANTED TO CALL AND THANK PAULA AND BILL. I CALLED IN A PANIC BECAUSE MY HUSBAND RAN INTO THE GARAGE DOOR AND WE WERE UNABLE TO CLOSE IT. PAULA ACTUALLY CALLED MY INSURANCE ADJUSTER AND GOT THE COST APPROVED AND BILL CAME OUT AND MEASURED AND WAS A ABSOLUTE PROFESSIONAL. BETWEEN THE TWO OF THEM - THE COORDINATED THE INSTALLATION OF MY NEW GARAGE DOOR IN LESS THAN A 24 HOUR TURNAROUND. THANKS PRECISION AND I WILL RECOMMEND YOU WHENEVER I CAN!
– BARBARA BASESHORE
Service Provided:
Broken Garage Door Spring Repair
Manager:
Paula
Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2012
Comments: Telephone
submission
[?]
I JUST WANTED TO CALL AND THANK PAULA AND BILL. I CALLED IN A PANIC BECAUSE MY HUSBAND RAN INTO THE GARAGE DOOR AND WE WERE UNABLE TO CLOSE IT. PAULA ACTUALLY CALLED MY INSURANCE ADJUSTER AND GOT THE COST APPROVED AND BILL CAME OUT AND MEASURED AND WAS A ABSOLUTE PROFESSIONAL. BETWEEN THE TWO OF THEM - THE COORDINATED THE INSTALLATION OF MY NEW GARAGE DOOR IN LESS THAN A 24 HOUR TURNAROUND. THANKS PRECISION AND I WILL RECOMMEND YOU WHENEVER I CAN!
– BARBARA BASESHORE
Service Provided:
Broken Garage Door Spring Repair
Sales Representative:
Bill
Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/23/2012
Comments: Telephone
submission
[?]
Jim did an excellent job with the repairs on my door. He was very professional and my door is working great!
– Claudine Adkins
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Jim C
Garage Door Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/12/2012
Comments: Online
submission
[?]
He showed up very soon after call and quickly got my garage open. Installed a backup system in case I am locked out again. Did a great job and was friendly. Thanks.
– Todd Friedinger
Service Provided:
Garage Door Repair
Technician:
Jeff
Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/18/2011
Comments: Telephone
submission
[?]
Steve did a very good job. I was very pleased.
– Rosalee Martini
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Steve W
Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/18/2011
Comments: Telephone
submission
[?]
Russ is a very personable person and did a heck of a job on my garage door.
– Robert Hammond
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russ
Garage Door Opener Install
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/20/2011
Comments: Online
submission
[?]
Our old garage door opener (Stanley) had been acting up, and Jim came out and gave us several options and the costs associated with each. He didn't try to pressure us into spending a more than we needed to, just pointed out the parts that were in need of replacement or service, and let us decide how much we wanted to spend. We decided on a new opener, since parts weren't available for the Stanley, and door rollers, which were obviously worn out, and had him silicone spray the remaining parts (spring, hinges, which are 20 years old, but not broken). He worked quickly and efficiently, was pleasant to talk with. I like the fact that the installers are employees of Precision, and are not subcontractors.

On a scheduling note, I had called to make the appointment from work at the end of the day, but a computer glitch failed to save my info in Precision's computer. When the technician didn't show up as expected on Friday, which I had off from work, I called Precision and they were so glad to hear from me and we rescheduled for the following day (Saturday). On Monday when I got to work, I had a voice mail message from the previous Friday, from Precision, it seems they had tried to contact me on Friday by going through all their caller-id's, and managed to find my work caller-id, and reached the receptionist, who couldn't figure out who the call belonged to, so she had the call forwarded to everyone in the office! We all had a laugh - but at least Precision goes the extra mile to try to contact their customers if there is a problem!
– carol ann cords
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Jim C
Garage Door Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/20/2011
Comments: Online
submission
[?]
Dear Precision:

Let's start with your advertising. I went to the internet to search for garage repair. Your professional-looking website drew me in. That tells me that you really care for your profession and will extend the same courtesy to your customers.

Brian arrived in the time indicated. He listened to our door predicament and knew exactly how to tackle it. He explained to us the problem, which was a neglected act from the original door installer, and how he could fix it (on the spot at this first service call).

Brian was professional, polite, and was thorough in his troubleshooting of the problem. He also gave us helpful advice as to garage door maintenance.

I will call Precision again with anymore garage door issues and I will recommend your business to others.

Thank you!!
– BETH WILEY
Service Provided:
Garage Door Repair
Product:
Steel Garage Doors
Technician:
Brian
Broken Garage Door Spring Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2011
Comments: Telephone
submission
[?]
I wanted to call and let you know that I greatly appreciate James' honest. He was very professional and friendly and I will recommend James and Precision Door to friends and family.
– Dick Spencer
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
James
Broken Garage Door Spring Repair
Saint Clair Shores, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/05/2011
Comments: Online
submission
[?]
I chose Precision from the Yellow Pages. I was interested in 24/7 service as I was unable to open my garage door to get my car out. The spring broke. The technician replaced both springs and put safety catches on them.
I especially liked the prompt service and the professional repair work.
– Janet Wilson
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jim C
Garage Door Repair
Saint Clair Shores, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/06/2010
Comments: E-mail
submission
[?]
James had taken care of my broken garage door spring yesterday and I would like to take a moment to comment on his performance with this task. Excellent is my rating of James and Precision Garage Door of Detroit.....5 Stars Thank You...Albert Kawa
– Albert Kawa
Service Provided:
Garage Door Repair
Product:
Aluminum Garage Doors
Technician:
James
(248) 971-0946
Oakland County
4.88 out of 5 stars
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(313) 918-1675
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Genesee County
4.84 out of 5 stars
(104)
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