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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Plymouth, MI

Plymouth has received 16 reviews, averaging:

4.88 of 5 Stars
4.88 of 5 Stars

Broken Garage Door Spring Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/25/2012
Comments: Online
submission
[?]
I saw the $15 discount in the phone book. Within one hour of calling, my door was repaired. Jeff was pleasant and knowledgable, and completed the repairs in a very short time. It was very convenient for me, and the warranty is a plus.
– AMY KIRKSEY
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jeff
Broken Garage Door Spring Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/19/2012
Comments: Telephone
submission
[?]
Stefan did an amazing job! He is very polite and professional. A great technician!
– Janet Roth
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Stefan
Garage Door Repair
Plymouth, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 03/11/2012
Comments: Online
submission
[?]
james was on time and helpful- did a good job
– CHRISTOPHER BELCHER
Service Provided:
Garage Door Repair
Technician:
James
Broken Garage Door Spring Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2012
Comments: Telephone
submission
[?]
James is a great technician! He answered all my questions and was very courteous and professional.
– George Crockett
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
James
Broken Garage Door Spring Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/09/2012
Comments: Telephone
submission
[?]
I was very pleased with James. He did a great job on the repairs to my door and he was very fast as well. I was thrilled with the service.
– Larry Darnell
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
James
Broken Garage Door Spring Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2012
Comments: Online
submission
[?]
The above 5 star rating applies to our serviceman, Steve. He did an outstanding job replacing the broken parts of our garage door, and he took the time to explain how to lubricate the parts to extend the life of the door. He was extremely personable.
We were disappointed in the information we received on the phone regarding the ability to combine multiple coupons/military discount, so I cannot give 5 stars to our overall experience.
– Denise Burrows
A Response from Paula:
Denise - I do apologize for the mis-information that you received. Our discounts are not stackable and you should have been told this. The only discount that is stackable is the facebook coupon. Thanks for calling me regarding this and I will have the proper discounts applied when the credit card is ran.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Steve W
Garage Door Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2012
Comments: Online
submission
[?]
The above 5 star rating applies to our serviceman, Steve. He did an outstanding job replacing the broken parts of our garage door, and he took the time to explain how to lubricate the parts to extend the life of the door. He was extremely personable.
We were disappointed in the information we received on the phone regarding the ability to combine multiple coupons/military discount, so I cannot give 5 stars to our overall experience.
– Denise Burrows
A Response from Paula:
Denise - I do apologize that you were mis-informed. Our policy is that only the facebook coupon is stackable. Thank you for calling me regarding this situation and as discussed, I will be sure to have the proper discounts applied and the credit card charged accordingly.
Service Provided:
Garage Door Repair
Technician:
Steve W
Garage Door Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/16/2012
Comments: Online
submission
[?]
Past service
– James clemens
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Installer:
Frank
Broken Garage Door Spring Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/27/2011
Comments: Online
submission
[?]
Excellent installer. Friendly and quick.
– anthony konovaliv
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Lou
Broken Garage Door Spring Repair
Plymouth, MI
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 12/04/2011
Comments: Online
submission
[?]
Service was quick and looks good. I had a broken spring. Cost me $500, when all said and done to replace all major parts of 2-car garage door that was 15 years old.
– lee hachigian
Service Provided:
Broken Garage Door Spring Repair
Technician:
Russ
Install Garage Doors
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/19/2011
Comments: Online
submission
[?]
Paul did a great job installing my new door and leaving me as a satisfied customer. Based on anecdotal comparisons, I believe that the work was done at very competitive pricing.
– Alfred Hering
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Installer:
Paul
Broken Garage Door Spring Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/11/2011
Comments: Online
submission
[?]
Decided to replace door. Will happen later this week.
– Alfred Hering
Service Provided:
Broken Garage Door Spring Repair
Product:
Steel Garage Doors
Technician:
Russ
Broken Garage Door Spring Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/09/2011
Comments: Telephone
submission
[?]
Jeff was excellent. Outstanding service and very professional. I would highly Recommend Jeff and Precision Door to everyone! I am very pleased and your website is excellent. I was impressed with the fact that I was able to see who was coming to my home. Thanks Precision.
– Mary Lou
Service Provided:
Broken Garage Door Spring Repair
Technician:
Jeff
Garage Door Opener Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/20/2011
Comments: Online
submission
[?]
Jim C. was here previously in September, 2010 to replace the springs on my door opener. This time he replaced a missing bolt on the opener arm and since it was such an easy repair and I was a former customer (you also replaced the door and opener in 2007) there was no charge. Jim was very pleasant and did a great job of helping me out. I'm completely satisied with your tech and company. Thanks.
– Dale Behler
Service Provided:
Garage Door Opener Repair
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Jim C
Broken Garage Door Spring Repair
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/06/2011
Comments: Online
submission
[?]
Steve came to my home i a timely manner and was coming to replace a broken spring. He assessed the situation suggested that we do a complete overhaul due to the age of the parts. He explained to me why this would be a good idea but did not push me to purchase anything. He was great and completed the job in a short time.
Great Job!!
– EMILY MAY
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Steve W
Garage Door Opener Install
Plymouth, MI
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/26/2010
Comments: E-mail
submission
[?]
Your technician James replaced my garage door opener and refurbished the garage door today. He did an excellent job. He was very professional and courteous. I would give him 5 stars. If you have a survey or something more formal, I would be happy to complete it. I would definitely recommend Jim and Precision Garage Door.
– Karen Southworth
Service Provided:
Garage Door Opener Install
Product:
Wood Garage Doors
Technician:
James
(248) 971-0946
Oakland County
4.88 out of 5 stars
(265)
Read All Oakland Reviews
(586) 646-2062
Macomb County
4.95 out of 5 stars
(137)
Read All Macomb Reviews
(734) 272-4895
Washtenaw County
4.94 out of 5 stars
(123)
Read All Washtenaw Reviews
(313) 918-1675
Eastern Wayne County
4.97 out of 5 stars
(155)
Read All Eastern Wayne Reviews
(734) 743-1946
Western Wayne County
4.92 out of 5 stars
(143)
Read All Western Wayne Reviews
(734) 868-3322
Monroe County
4.9 out of 5 stars
(10)
Read All Monroe Reviews
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(810) 355-2435
Livingston County
4.98 out of 5 stars
(52)
Read All Livingston Reviews
  • Anderson
  • Brighton (24)
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  • Pinckney (6)
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  • Unadilla
  • Whitmore Lake
  • Williamsville
(810) 275-1829
Genesee County
4.84 out of 5 stars
(104)
Read All Genesee Reviews

 

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