This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
James is awesome! He is extremely knowledgeable and professional. He gave us great information and suggestions. Should the need arise we will definitely choose Precision but only if our assigned technician is James. I think you should double his salary! (He, He)
The new door and opener are very nice. So quiet. We had a small ding in the door and it was repaired immediately. Thanks so much for taking care of this. If you need a door or opener these are the people to call.
Russ was friendly and professional. The garage door springs were changed out and door adjusted in a quick efficient manner. I will call you guys back if I ever have another garage door problem.
your technician russ came to my home on a saturday to repair my garage door. i was so worried because i just purchased a new boat, and it was now vulnerable to theft. russ arrive on time, and after deciding what needed to be done, and with an ACCURATE estimite, proceeded to handle the job with polite, informative,and professional sincerity. i knew before he started, the job was well in hand. i would not hesitate to recomend your company to family or friends. thank you,... and to the boss,... russ is a valuble "face of the company"