Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Flint, MI

Flint has received 13 reviews, averaging:

4.77 of 5 Stars

Broken Garage Door Spring Repair
Flint, MI

Precision Garage Door5.000 of 5 Stars

Date: 05/11/2012

Comments:

Telephone
submission
[?]

I was very pleased with Stefan and the service I received today. He was very nice and respectable, polite and cared about the quality of his work. He showed up in a timely manner. All in all, terrific work!

– Joyce Hunter

Service Provided:

Broken Garage Door Spring Repair

Product:

Steel Garage Doors

Technician:

Stefan

Broken Garage Door Spring Repair
Flint, MI

Precision Garage Door5.000 of 5 Stars

Date: 04/13/2012

Comments:

Telephone
submission
[?]

Jeff was very pleasant and kind. I was very satisfied with him and his work.

– Zora Clarke

Service Provided:

Broken Garage Door Spring Repair

Product:

Steel Garage Doors

Technician:

Jeff

Broken Garage Door Spring Repair
Flint, MI

Precision Garage Door5.000 of 5 Stars

Date: 03/24/2012

Comments:

Postal Mail
submission
[?]

Just a note to thank you for the fast, efficient service your company gave me. Brian was very pleasant and diagnosed the problem. I decided to go with his recommendation of a new door. It was installed a few days later.

– George Moden

Service Provided:

Broken Garage Door Spring Repair

Technician:

Brian

Broken Garage Door Spring Repair
Flint, MI

Precision Garage Door5.000 of 5 Stars

Date: 03/24/2012

Comments:

Postal Mail
submission
[?]

Frank installed my new garage door. He was very efficient, professional, pleasant and even made sure to leave NO MESS behind. I will recommend Precision Door to everyone!

– George Moden

Service Provided:

Broken Garage Door Spring Repair

Installer:

Frank

Garage Door Opener Install
Flint, MI

Precision Garage Door5.000 of 5 Stars

Date: 02/25/2012

Comments:

Online
submission
[?]

Last year I had Precision install a new garage door at my home. The service and quality of the work was incredible. This year my garage door opener would not function correctly so there was no question as to who I would call. No company but Precision came to mind. The new garage door opener was installed by Stefan. Again the workmanship was without peer. It is hard to beat perfection. Apparently Precision is a company which will settle for nothing less.

– Ronald Schmitz

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Technician:

Stefan

Garage Door Repair
Flint, MI

Precision Garage Door2.000 of 5 Stars

Date: 02/04/2012

Comments:

Online
submission
[?]

Overcharged me on the job. $200 for 1/2 hours work with my help and with no new parts used. I felt trapped to use them after the $75 service charge even though it was applied to the repair I still paid $200. The repair shouldn't have been more than $100. Very dissappointed and won't use again or refer to others. Tim

– TIM KALFS

A Response from Paula:

Tim, thank you for your feed back. We appreciate both negative and positive feedback in order for us continue to improve and provide 100% customer satisfaction. I spoke with your technician. He recommended overhauling your garage door by installing all new springs, rollers, etc. Because you opted not to go with the recommendation, Steve rewound your springs in order to make your door operational. Typically, we are hesitant to rewind springs as we run the risk of the spring breaking during the process. This can cause serious injuries as well as additional unanticipated costs to our customers. If the job was more then our quote before starting work, please call me direct. Paula 734-266-6128.

Service Provided:

Garage Door Repair

Technician:

Steve W

Garage Door Repair
Flint, MI

Precision Garage Door5.000 of 5 Stars

Date: 09/23/2011

Comments:

Online
submission
[?]

I am extremely satisfied with the work completed by Jeff. He was timely, professional, and also friendly. If I ever need anymore work done on my garage, I would not hesitate to contact you again. Thanks for the awesome job, Jeff!!!

– Sina Swiney

Service Provided:

Garage Door Repair

Technician:

Jeff

Broken Garage Door Spring Repair
Flint, MI

Precision Garage Door5.000 of 5 Stars

Date: 09/02/2011

Comments:

Telephone
submission
[?]

Russ did a great job!

– Margaret Hudspeth

Service Provided:

Broken Garage Door Spring Repair

Product:

Steel Garage Doors

Technician:

Russ

Broken Garage Door Spring Repair
Flint, MI

Precision Garage Door5.000 of 5 Stars

Date: 05/04/2011

Comments:

E-mail
submission
[?]

This note is to comment on a recent service call that was made at our home.. The repairman called ahead to make sure we were home. His name was STEVE WELLS. Steve worked quickly and professionally. I do believe that our repair on our garage door made it so quiet it was like it was brand new again. We very much appreciated the courtesy that he showed us, and the effecient way he got the repair work completed. We will not hesitate to call your company again if the need arises in the near future. Sincerely, Edward Parker, a very satisfied customer in Flint, Michigan

– Edward Parker

Service Provided:

Broken Garage Door Spring Repair

Product:

Steel Garage Doors

Technician:

Steve W

Install Garage Doors
Flint, MI

Precision Garage Door5.000 of 5 Stars

Date: 02/25/2011

Comments:

E-mail
submission
[?]

When I make a sizable purchase, I pay attention to a number of things. Of particular importance to me are the people with whom I deal. My final decision to have a new garage door installed by Precision Door Service was predicated by the help I received from a lady named Paula. I had many questions I needed to have answered before choosing a company to do the work. I made repeated calls to her. She always took the time to answer every question I had. When she was not sure of the precise information, she connected me with a person who had the answer. At one point, Paula referred me to a web site which I found most useful.

As a business owner, I'm sure you must realize your "UP FRONT PEOPLE" are critical to customer satisfaction. They are the people who make the sales. I guess I wanted to let you know that Paula was instrumental in my choosing Precision Door Service as the company to put in a new garage door for me. You are fortunate to have such high quality employees. I will not hesitate to recommend your firm to my friends.

– Ron Schmitz

Service Provided:

Install Garage Doors

Product:

Steel Garage Doors

Manager:

Paula

Install Garage Doors
Flint, MI

Precision Garage Door5.000 of 5 Stars

Date: 02/25/2011

Comments:

E-mail
submission
[?]

When I make a sizable purchase, I pay attention to a number of things. Of particular importance to me are the people with whom I deal. Jim, one of your installation professionals was very helpful.

As a business owner, I'm sure you must realize your "UP FRONT PEOPLE" re critical to customer satisfaction. They are the people who make the sales. I would be remiss if did not also point out that Jim who installed the door did a stellar job. He was efficient, NEAT, and helpful, showing me the things I needed to know about to keep the door in good working order. You, sir, are fortunate to have such high quality employees. I will not hesitate to recommend your firm to my friends. That is why I asked Jim to leave business cards with me to give to people.

– Ron Schmitz

Service Provided:

Install Garage Doors

Product:

Steel Garage Doors

Technician:

James

Install Garage Doors
Flint, MI

Precision Garage Door5.000 of 5 Stars

Date: 02/24/2011

Comments:

Online
submission
[?]

I appreciate the timely turn around following my telephone call. The technicians were able to do the necessary work without me taking time off from work. No mess. Thank goodness

– IVY BLOUNT

Service Provided:

Install Garage Doors

Product:

Steel Garage Doors

Installer:

Paul

Garage Door Repair
Flint, MI

Precision Garage Door5.000 of 5 Stars

Date: 10/27/2010

Comments:

Telephone
submission
[?]

I just wanted to call and let you know that James was very professional and solved our garage door problems. I will definitely recommend your company to family and friends.

– Victoria Tomek

Service Provided:

Garage Door Repair

Product:

Aluminum Garage Doors

Technician:

James